A
A place where travelers can stay, such as a hotel, motel, or inn.
Accommodation
An arrangement to have a room or seat saved for you at a hotel or restaurant.
Reservation
The process of registering and getting your room key when you arrive at a hotel.
Check-in
The process of leaving a hotel and paying your bill.
Check-out
The area in a hotel where guests are greeted and checked in.
Reception
A set of connected rooms, often including a living area and one or more bedrooms.
Suite
A hotel room designed for two people, usually with one double bed or two single beds.
Double room
A hotel room designed for one person, usually with one single bed.
Single room
A service that delivers food and drinks to guests’ rooms.
Room service
The hotel staff responsible for cleaning and maintaining guest rooms.
Housekeeping
A hotel employee who helps guests with their luggage.
Bellhop
A light breakfast typically consisting of pastries, coffee, and juice, often included in the room rate.
Continental breakfast
A type of hotel package that includes all meals, drinks, and sometimes activities in the price.
All-inclusive
Extra services or facilities provided by a hotel, such as a pool, gym, or free breakfast.
Amenities
A hotel staff member who assists guests with various tasks, such as booking tours, making reservations, and providing information.
Concierge
Availability of rooms in a hotel.
Vacancy
A budget-friendly accommodation where guests can rent a bed, usually in a shared room.
Hostel
A roadside hotel designed primarily for motorists, typically with rooms that open directly onto a parking area.
Motel
A small hotel, often in the countryside, offering lodging and sometimes food.
Inn
A small lodging establishment that offers overnight accommodation and breakfast.
Bed and Breakfast (B&B)
The number of people staying in a hotel room
Occupancy
A guest who has a reservation but does not arrive or cancel.
No-show
A sum of money paid in advance to secure a reservation.
Deposit
The rules regarding how and when a reservation can be canceled without penalty.
Cancellation policy
A luxurious apartment or suite located on the top floor of a hotel.
Penthouse