Who is the person that cleans the room?
What is Housekeeping?
When you want to have food delivered to your room, you call?
What is Room Service
Single room
A room where usually one person stays and has a twin or double sized bed.
What does vacancy mean?
There are rooms available
what is complimentary
Free
This person takes your luggage to the room
What is a Bellman
These people park your car for you?
What is Valet
What is a suite
A suite is a bigger than average room. In some fancy hotels suites can have multiple rooms, like a house.
What is a wake up call
When a guest requests the hotel staff to call their room at a certain time to wake them up, like an alarm clock.
What is the lobby
An area shared by all guests of the hotel, usually on the ground floor, where the front desk is located
This person reserves your room for you
What is booking/reservations
When your hotel tv is broken, you call
Maintenance
What are adjacent rooms
Rooms that are next to each other but not connected.
What is a deposit
What is a chef
What is Check in
What are conjoined rooms?
Rooms that are connected, usually by a door inside of the hotel room.
What is a damage fee
If you accidentally break something in the room, you may need to pay extra money for damages.
What is a brochure
The person that runs the hotel is called
What is a General Manager
When you need something or have a complaint, you call
Front desk/Manager
What is a conference room
A room where people can conduct business, hold meetings, and have conferences
What is a hotel buffet
A hotel allows specified pets to stay inside the hotel rooms with their owners.