Hotel Staff
Who is the person that cleans the room?
The Housekeeper/The Maid
When you want to have food delivered to your room, you call?
Room Service
A room where usually only one person stays and has a twin or double sized bed.
Single Room
What does vacancy mean?
There are rooms available
B&B
Bed and Breakfast
This person takes your luggage to the room
The Bellboy/Bellhop
All the services like restaurants and pools which are you offered at the hotel are the ...
Facilities
A more luxirious room which is bigger and more expensive than the standard rooms
Suite
What is a wake up call
When a guest requests the hotel staff to call their room at a certain time to wake them up, like an alarm clock.
HB
Half Boarding, only breakfast and dinner
This person assists the guests at the Front Desk
The Receptionist
Synonym of Reception
Front Desk
What are "adjoining rooms"?
Rooms that are next to each other and have a door connecting them, allowing guests to move freely between the rooms
What is a deposit
FB
Full Boarding, Breakfast , Lunch and Dinner
This person makes food for the guests
The chef/cook
When you arrive at the hotel and you register you do the ...
Check-in
Towels, bedsheets, blankets, duvets, pillow cases and everything related to "white cloth" in a room are called ...
Linen
What is "to book" a room?
To make a reservation
AI
All inclusive, all meals and drinks are included
The person that runs and manages the hotel is called ...
The General Manager
When you need your air conditioner to be fixed/repaired, who is in charge of fixing it?
The technician/maintenance staff
What is a conference room
A room where people can conduct business, hold meetings, and have conferences
What is a hotel buffet
Where guests are able to choose from a lot of different foods to eat breakfast, lunch or dinner
What boarding can you have at a hotel?
B&B, HB, FB and AI