Hotel Services
Vacation Planning
Travel Vocabulary
Problem-Solving on Vacation
Problem-Solving on Hotels
100

This is the first place you go when you check into a hotel.

What is the front desk?

100

Before a trip, you often book this to stay overnight.

What is a hotel?

100

 You need this small booklet to travel internationally

What is a passport?

100

If your hotel room is dirty, you should talk to this person.

Who is the hotel manager?

100

If your room is too cold, you should ask the staff to adjust this.

What is the thermostat or heating?

200

If you want food delivered to your room, you call for this service.

What is room service?

200

These are online documents or papers that describe your travel plans.

What is an itinerary?

200

This word describes a trip that starts and ends in the same place.

What is a round trip?

200

If you miss your flight, you should go to this counter.

What is the airline counter?

200

When your room key doesn't work, you should go to this place.

What is the front desk?

300

To clean your clothes at a hotel, you might ask for this service.

What is laundry service?

300

his is the season when many people go on vacations, often in July and August.

(What is summer?

300

If your flight is late, it is described using this word.

What is delayed?

300

When your luggage is lost, you file this at the airport.

What is a lost luggage claim?)

300

If the Wi-Fi is not working, you should ask for this from the reception.

What is the Wi-Fi password or technical support?

400

This is where you can swim at some hotels.

What is the swimming pool?

400

When you go to a travel agency, you meet this person to plan your trip

(What is a travel agent?

400

This term is used for the bags and suitcases you bring on your trip.

What is luggage?

400

If you need medical help on vacation, you should find this place.

What is a hospital or clinic?

400

When there is no hot water in the shower, you should contact this hotel department.

What is maintenance or housekeeping?

500

If you need help planning activities during your stay, you should visit this hotel area.

What is the concierge desk?

500

To save money on vacation, many people book these travel packages that include flights, hotels, and activities.

What are all-inclusive deals.

500

This document allows you to enter another country legally.

What is a visa?

500

If your travel plans change suddenly, you might need to pay this fee to alter your ticket.

What is a change fee?

500

If your stay at the hotel is unsatisfactory (did not like) , you might ask for this compensation (money)

What is a refund or discount?

M
e
n
u