What is NAM's main phone number?
(281) 885-4555
Who do we refer to if a client request for a protective order?
District Attorney's Office - Family Criminal Law Division
This form is used to record information about a new client while answering the Hotline.
Intake Form
Which grant do we use for rental assistance?
HHSC
(Enhanced Funding)
1 in ____ women and 1 in ____ men experience DV and SA in their lifetime.
4 women and 10 men
Which NAM Program provides Positive Parenting classes?
Pediatric Health Center
If a DV client is going to shelter but has a pet, what agency could we refer her to?
Pet Safe (through SPCA)
This form helps a client who has been the victim of a crime, obtain financial assistance from Austin
Crime Victim's Compensation Application
What grant does new intakes go under in Client Track?
Do we provide court accompaniment for clients?
Yes, it is not a service we provide at the moment.
Centralized Intake will do a random selection of _____ clients for rental assistance.
100
How many referrals can you give a client in a day?
As many as the client needs.
FVC Release Form
Which grant(s) is two years?
VOCA and OVAG
When a DV client calls into the hotline, what is the first question we should ask?
"Are you safe?"
LIFE Houston
Where do we refer batterers for education classes?
AVDA (BIPP Program)
When we provide greyhound transportation, what form is required to complete after payment is made?
RFP (Request for Payment)
Which staff person is under two grants?
The Director and Data Entry
When a SA client calls into the hotline, what is the first question we should ask?
"Have you gone to the hospital yet?"
Before Les, who was NAM'S CEO?
Which DV agency provides confidential one on one live chat service?
Houston Area Women's Center
On the left hand side of the file starting from top to bottom, what is the order?
On the right hand side of the file, what is supposed to be there?
Financial Page, Intake, Budget, Extra Documents (ACE, Release of Information, etc.), NAM Release Form.
Casenotes
How many grants do we have in this department? What are they?
Four
HCDVCC, VOCA, HHSC, OVAG
Civil Standby