Descriptions and formatting
General Rules
General Rules
Formal Letters
Other
100
Where should the Lifelites logo be placed on external documents?

the top right hand corner

100
What words should you capitilise in a heading?

The only words we capitalise in headings are the first word and proper nouns.  

100
In what format should dates be written?

Dates should always follow the number-word-number style so that it is well balanced e.g. 12 January 2018. When writing the day and month on their own, it should read 12 January or Friday 12 January. Always write the name of the month, particularly if dealing with anyone overseas as different countries use different formats i.e.12-1-2018 can mean 12 January or 1 December. 

100

Which is the correct way to address a contact in a formal letter?:

Mr Jim Smith

Mr J Smith

Jim Smith 

 

Address the recipient as Mr J Smith, or Jim Smith if we know them personally Do NOT address the recipient as Mr Jim Smith.

100
What should you always use when preparing a powerpoint presentation and where do you find it?

Please use the Lifelites template - TEMPLATES\PRESENTATIONS\

200
What font should be used for copy?

Calibri 11pt should be used for all body copy, and headings and sub-headings should be in bold. 

200
Which is correct?:


fundraising or fund raising?

Fundraising is all one word. It should not read fund raising. 

200
Which is correct?:


on line, on-line, or online?


online

200
What template should you always use when writing formal letters and where can you find this?

You must always use the Lifelites branded letter template, as this includes the names of our patrons and our contact details. It is located in the templates folder.

200
TRUE OR FALSE:

It is good practice to use as much text and detail as possible in a PowerPoint

It is good practice to use minimal text in a PowerPoint. Use pictures, diagrams and brief notes rather than large paragraphs of text. 

300

Complete the missing words:

Lifelites donates and maintains packages of assistive technology for the ---------- life-limited and disabled children using every children’s hospice service across the --------- -----. 

Lifelites donates and maintains packages of assistive technology for the 10,000 life-limited and disabled children using every children’s hospice service across the British Isles. 

300
When should you use an ampersand instead of 'and'?

Ampersands (&) should not be used in place of ‘and’, unless an external organisation uses it in their name (e.g. Naomi House & Jacksplace) 

300
When referring to the location of a children's hospice, should you use the town, the county or the province it is located in?

We always use counties, rather than towns, when referring to the locations of children’s hospices.  

300
Which side of the address should the opening flap be on a landscape design envelope?

Landscape design envelopes should be addressed with the opening flap to the right 

300
When presenting accounts or tables of figures, should you right justify, left justify or centre the columns of figures?

Always right justify columns of figures 

400

Complete the missing word:


Lifelites currently supports children and young people at all -- children’s hospice services across the British Isles 

Lifelites currently supports children and young people at all 60 children’s hospice services across the British Isles 

400
What is an ellipsis and when should you use one?

An Ellipsis (three dots) can be used to indicate an intentional omission of a word, sentence, or whole section from a text without altering its original meaning. No more than three dots should be used to indicate this.  


400
Which is correct?:


"Lifelites has many supporters across the country"

Lifelites have many supporters across the country"

Lifelites is singular and should be followed by the correct verb form e.g. ‘Lifelites is…’, not ‘Lifelites are…’. It should be Lifelites has not Lifelites have. 

400

When should you use ‘Yours sincerely’ and when ‘Yours faithfully’ when signing letters?

- If you know their name ‘Yours sincerely’ (note lower case ‘s’) or friendlier version if you know them.

- If you don’t know their name ‘Yours faithfully’ (note lower case ‘f’).


400
Which is correct:

subtotal or Sub total?

Write subtotal not Sub total. 

500
When should you use the registered charity number on a document?

“All notices, advertisements and documents issued by or on behalf of any registered charity with an income over £10,000 that contain a request for money or other property for the benefit of the charity must include a statement that the organisation is a registered charity. It is best practice to include the organisation’s registered charity number on such documents.”

500
What is a contraction and what documents should you not use them in?

Contractions (e.g. can’t, wouldn’t, aren’t) should not be used in formal letters (e.g. to prospective donors, patrons etc).

Instead of writing it hasn’t been easy, we would write it has not been easy.


500
How should you write numbers in documents?


For numbers one to ten, write them out in full. For numbers over ten, just use numbers.

Always separate numbers in the thousand with a comma, e.g. 1,000, 100,000.

Write one million, billion, trillion rather than 1,000,000 etc.


500
When writing to a Freemason, should you include their Masonic job title and lodge or province in their address?

 If you are sending the letter to a Masonic centre, include their Masonic job title and the name of the Lodge or Province. If you are sending to a home address, ensure no Masonic specification is used unless otherwise informed. If in doubt check the database or the Province’s website. 

500
What should you do if you think something is missing or should be changed or updated in the House Style Guide?

If you have any queries about anything in the guide, or suggestions of things to add, please speak to Hannah or Sam.

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