Kitchens
What are ALL of the amenities that belong in the kitchen? (not including towels)
1 sponge, 1 dish soap, 3 dishwasher tabs, 3 trash bags, 3 compost bags, 2 paper towel, 1 soft soap
What are ALL of the amenities that belong in each bathroom? (not including towels)
2 shampoo, 2 conditioner, 2 bar soap, 1 soft soap, 3 toilet paper, 3 trash bags
What size sheets are left for a sofa bed?
Queen
How many towels belong in a bedroom with 2 twin beds?
3 bath towels, 2 hand towels, 2 wash cloths
What is a fireable offense at VACASA?
Leaving windows/doors unlocked
How do you place the dish towels in the kitchen? How many? Please demonstrate.
Folded correctly lying next to the sink
1 wash cloth, 1 hand towel
When checking the washer and dryer, what do you check for and what amenities do you leave?
Check to make sure both the washer & dryer are empty, check the lint trap and empty it, leave 3 laundry pods
6 bath towels, 4 hand towels, 4 wash cloths
What do you do when you find a lamp with a light out?
Change the bulb with the bulbs that you carry with you
Tell me how you should leave the toaster and coffee maker when you are finished cleaning the kitchen.
What kinds of towels belong in a FULL bathroom including the amount?
2 bath towels, 2 hand towels, 2 wash cloths, 1 bathmat, (sometimes an extra hand towel for sink hangers)
What do you do when you find a blanket with a stain on it?
Wash it in the unit, or if the unit does not have a washer and dryer bring it to the stock room, put it in a trash bag and label where it came from and put it with the dirty owners linen
What are the 2 most important places to check in a bedroom?
Under the bed & in all dresser drawers
How do you prepare a dining room for guest arrival?
Table wiped clean, signage neatly placed, vacuumed underneath, chairs pushed in
Spices only
Please explain how to clean a toilet in detail
Toilet bowl cleaner in first, spray the rim of the bowl, bottom of toilet seat, top of toilet seat, bottom of the cover, top of the cover, spray where toilet seat attaches, handle, top, around the whole bowl, the bottom where it attaches to the floor, and the floor around it. Then wipe all these areas clean.
What should you do when you find pillows in the closet at your unit?
If they do not have pillowcases, put some clean ones on. If they already have pillowcases on them check to make sure they are clean. (also be sure they have pillow protectors)
You walk into the bedroom at your unit and it appears the bed may be unused. What do you do?
Check the bed sheets to verify that they are actually unused and clean. (no hair, no wrinkles, no lint)
Your field app says 1 dog, what should you do to prepare?
Grab a chom chom, check for clean owners linen
Pots and pans
What is something that belongs under the sink in each bathroom?
1 hairdryer
What MUST be included in your inspection pictures?
TVs on, all lights turned on, cabinets open to show amenities
You walk into the bedroom at the unit and you're unsure if the bed belongs in the place it is in, what do you do?
Go onto your field app and check the "view home" link
What needs to be done outside at every clean?
Wipe patio furniture down, clean the grill, check for trash on the property