Describe
Describe how to start the dryer for a regular load of towels
Press P1 or click heat, high, and time in increments of 5 (45-65 min)
Which way should the rectangular duvet insert be oriented on the bed?
The side with more squares (the “longer” side) should be draped horizontally/side to side across the bed, NOT vertically/top to bottom)
What time does work start? What is a big morning no no?
Department meeting begins at 7:30 sharp; breakfast should be eaten in the SDR prior to the start of work and should not be brought into Main Laundry once work starts at 7:30
Demonstrate each kind of towel fold correctly
Towel - hot dog trifold lengthwise, then hamburger half fold
Bath mat - hot dog in half, then hamburger in half
Washcloth - in half line-to-line, then in half again
You get to your section across camp and realize you forgot to pack a wood oil. Maiding hours are ramping up and you don’t have time to run back. What can you do?
Radio HOH and ask for one to be brought to you. It’s what she’s there for. No problem! In the future, just double check your list!
What is the recommended process for scrubbing a tub/shower on tubs day?
Wet shower and pour soft scrub (not too much, but enough). Lightly spread and let sit for 5 minutes; scrub with the scratchy side of regular sponge to remove stains and grime. Rinse and dry completely using full size rag.
How do we display pillows on each kind of bed?
King bed - two kings in the back, two standards in the front of those, one decorative pillow in the very front center
How many times per day are scheduled cleanings of the public bathrooms?
Each public bathroom is cleaned at least three scheduled times per day: morning side work, 1st laundry duty prior to guest lunch, 2nd laundry prior to guest dinner and any other time as needed
Demonstrate how to fold and store each kind of pillowcase
King cases - trifold 2 cases each lengthwise, then stack them; trifold the stack together widthwise
*same for standard cases but 3 cases in the stack
You used all of your can liners that you packed and still have 2 cabins left to maid. What should you do.
Check your closet! Section closets should be stocked fully at the start of every maiding shift. Always grab from your closet and ask a neighbor chambo before calling for fluff. It will be faster and more efficient!
Describe what should be in each closet
Each closet should have 2 umbrellas, 1 luggage rack, 1 drying rack, 5 shirt hangers, 5 pants hangers, one vellux blanket neatly folded, and one spare pillow with clean case
How do we display and store drinking glasses?
Display two glasses on the “loon” tray; when switching out dirty ones for clean, store clean ones facing down in the rack, and dirty ones facing up. *Make sure to flip ALL dirties face down before dropping rack in the dish line*
True or False; it is appropriate to listen to music or podcasts during maiding hours as long as you have headphones in
False; please only play music out loud from your phone while inside the cabins, and pause it while traveling between cabins so as not to disturb guests; AirPods and headphones are not permitted; guests want to interact with you!
Put together a crib sheet pack
1 baby mattress pad, 1 baby sheet, 1 baby blanket
Your guests have had their privacy sign out all week! They tell you they don’t want any maiding. What should you do?
Fact is, we need to get into every cabin by Wednesday to do maintenance cleaning or else turnover will be a disaster! Kindly inform the guests that we will need to come in one morning later in the week, or ask Nicole to print a notice to leave them informing them of this policy.
Describe all fluff that should go in a bathroom
One lotion, two soaps, 2 rolled washcloths, 3 rolls of toilet paper (one on the roll, two unopened on the shelf/cabinet), tissue box, can liners
When fluffing/organizing pillows, which way should the zipper or opening face?
Any zippers should be facedown at the bottom, any pillows with cases on them should have the opening facing into each other on a king bed, or away from the entrance for a twin bed
Which type of laundry bag goes to which type of linen?
Blue - in house dirty laundry (towels, baby linens, matpads, pillow protectors etc)
Gold - dirty sheets, pillowcases, duvet covers (laundered off site)
Yellow - Clean towels/linens to carry to maiding
Put together one of each kind of sheet pack (Twin & King)
Twin Pack - 2 fitted, 2 flat, 2 duvet cover, 2 King cases, 3 standard cases
King Pack - 1 fitted, 1 flat, 1 duvet cover, 2 king cases, 3 standard cases
Your guests are all early risers this week. You get into all your cabins and are done by 10. Woohoo! What next?
Never come back up to Main Laundry early. Chances are, there is always someone nearby to help. Our day is not over until ALL cabins have been maided. If you return early, you will be sent back out!
Describe the proper sequence of maiding a cabin (RCAS)
Remove trash and any dirty towels/linens/glasses
Clean ALL surfaces including toilets and floors
Add back clean towels sheets and fluff/glasses as needed
Sweep porch on your way out
What should you do when you first walk into a cabin? How about when you leave?
Open the curtains and move the service sign to the back of the door or back in a visible area. When leaving, turn off lights and close the door
List everything that you should pack in your red bucket in the morning for maiding
Wood oil, disinfectant, soft scrub, sponge, microfiber cloth, toilet brush, rags, Febreze, can liners, kitchen liners, dustpan
Build a fluff try
One washcloth folded line-to-line then rolled, edge side facing back, laid perpendicular on the tray; one soap in soap dish, one standing on the tray downstage of the lotion
Describe how you would utilize a turnover helper
Make the bed together, have them do trash and dirty towel/linen removal. You do the bathroom, they wood oil/wipe/dust. They vacuum, you do fluff and final check