Company
The name we represent.
What is Vision
Our tiers include blue, silver, gold and diamond.
What is Hilton Honors
Maintains common areas.
Who are house-aids?
What is 76%
When you need to fill your chemical bottles, you'll find the refill station.
What is above the slop sink
Our vision is to be the best, most respected hotel company in America.
What is our mission statement
Tool used to track surveys.
What is SALT?
Maintains guest rooms, laundry, and some back of house areas.
Who is housekeeping
Belts and bags need to be changed monthly.
What is the vacuum
Linen, towels, and carts are found here.
What are floor housekeeping closets
A place of learning
What is Vision University?
A place to learn
What is Hilton University?
Maintains working order of everything.
Who is engineering?
We need to look under and around to ensure no guest property left.
What is the bed?
A long tube that dirty linen travels through.
What is laundry chute closet
Social media platform to keep us in touch with other Vision employees.
What is the HUB?
An inspection of the whole hotels and SOPs
What is QA?
Maintains kitchen and food.
Who is F and B team?
Stains are this piece of linens worse enemy!
What is duvet cover
Important information on chemicals used on property.
What is SDS book.
7 Most important things to be true blue
What are
Dedication
Integrity
Respect
Excellence
Community
Teamwork
Spirit
All tips, tricks, SOPs, and links can be found here.
What is the Lobby?
Maintains departments and hotels?
Who is department managers and AGM / GM
We use all type of chemicals, but this one is "magical".
What is magic eraser
Time keeper.
What is time clock