Data and Impact Analysis
What is the primary purpose of collecting outreach data?
A. To increase paperwork
B. To inform decision-making and improve outcomes
C. To satisfy the outreach staff
D. To reduce partnerships
B. To inform decision-making and improve outcomes
True or False: Housing-focused outreach requires partnerships both inside and outside the homelessness response system.
True
True or false: In person-centered engagement, participants are supported in making their own choices about their lives.
True
True or False: Health and safety planning should consider participants, staff, and the broader community.
True
True or False: Housing First means people must complete treatment before accessing housing.
False
True or False: Qualitative data helps explain the stories and experiences behind numerical trends.
True
Which of the following are key outreach partners?
A. Housing Providers
B. Community-Based Health Providers
C. Faith Communities
D. All of the above
D. All of the above
What is the foundation of a successful outreach relationship?
A. Rules
B. Trust
C. Enforcement
D. Compliance
B. Trust
What is a recommended safety practice during outreach?
A. Work alone whenever possible
B. Conduct outreach only indoors
C. Work in pairs when possible
D. Avoid introducing yourself
C. Work in pairs when possible
Housing-Focused Street Outreach is built on the belief that:
A. Emergency Shelter is the final goal
B. Housing should be delayed until readiness is demonstrated
C. Stable housing is the foundation for stability and recovery
D. Services are more important than housing
C. Stable housing is the foundation for stability and recovery
Which of the following quantitative data sources should communities use to understand unsheltered homelessness?
A. HMIS Data
B. PIT Count Data
C.Participant Stories
D. Focus Groups
A. HMIS Data
B. PIT Count Data
What is a warm handoff?
A. A participant receives written directions
B. A referral that includes active support and connection
C. A shelter intake process
D. A housing inspection
B. A referral that includes active support and connection
Which practices support person-centered engagement? Select all that apply:
A. Active listening
B. Respecting boundaries
C. Demonstrating empathy
D. Sharing your own personal experiences
A. Active listening
B. Respecting boundaries
C. Demonstrating empathy
Before entering a new outreach area, what should teams do? Select all that apply:
A. Conduct a visual assessment
B. Gather available information about the location
C. Review safety considerations
D. Check their phone for emails
A. Conduct a visual assessment
B. Gather available information about the location
C. Review safety considerations
Street outreach staff should be knowledgeable about:
A. Coordinated Entry
B. Housing referral processes
C. Available housing options
D. Documentation requirements
A community notices that Black youth are disproportionately represented among people experiencing unsheltered homelessness. What should happen next?
A. Continue business as usual
B. Develop targeted strategies and partnerships to address disparities
C. Stop collecting demographic data
D. Focus only on shelter expansion
B. Develop targeted strategies and partnerships to address disparities
Highly coordinated CoCs often conduct weekly, bi-weekly, or at minimum __________ case conferencing.
Monthly
How do you know if an outreach staff member's caseload is too high? (Select all that apply)
A. The staff member is showing signs of burnout
B. The staff member requested more cases
C. The staff member struggles to remember facts about participants
D. Participants aren't progressing toward housing
A. The staff member is showing signs of burnout
C. The staff member struggles to remember facts about participants
D. Participants aren't progressing toward housing
When approaching someone experiencing unsheltered homelessness, you should:
A. Wake them immediately
B. Clearly introduce yourself and your organization
C. Demand personal information
D. Enter tents without permission
B. Clearly introduce yourself and your organization
Housing problem-solving strategies can prevent shelter stays in some cases, especially if they're implemented _______.
A. After all housing assessments are completed
B. Before assessment or housing referral
C. Only when permanent housing is unavailable
D. Only with family members present
B. Before assessment or housing referral
Data should be reviewed at three levels: individual, program, and _______.
Community or System
An outreach worker meets a veteran who needs housing and VA benefits. What framework-aligned action should occur?
A. Encourage them to search online for resources
B. Connect them to a veteran-specific outreach program through coordinated partnerships
C. Refer them to the first available program
D. Place them on a general waitlist only
B. Connect them to a veteran-specific outreach program through coordinated partnerships
Which of the following evidence-based practices are beneficial in helping people move from the streets into housing?
A. Compliance-based services
B. Harm reduction
C. Trauma-informed care
D. Motivational interviewing
B. Harm reduction
C. Trauma-informed care
D. Motivational interviewing
Which of the following are productive steps to take when managing conflict? Select all that apply.
A. Recognizing early signs of escalation
B. Raising your voice
C. Following established safety protocols
D. Pressuring participants to comply
A. Recognizing early signs of escalation
C. Following established safety protocols
Which resources help remove barriers to housing?
A. Prerequisites
B. Assistance obtaining identification documents
C. Support with application and move-in costs
D. Flexible funding
B. Assistance obtaining identification documents
C. Support with application and move-in costs
D. Flexible funding