Partnering Agency
Where can clients go to receive rental assistance
ERAP/UPO/The Peoples Counsel
How many days/hours do you have to complete notes?
48 hours
What is the format of the home visit note for RRH-Families.
4 pilars
What does GWUL stand for?
Greater Washington Urban League
What benefits do clients access for food?
SNAP
What agency completes lease up?
TCP
How many contacts are needed for a new client within the first 90 days?
4; 2 phone & 2 in person visits
Which system do you use complete the FS-DPAT
HMIS & Quickbase
What does TCP stands for?
The community partnership
Who do client pay their rent to if they're not enrolled in IRP program?
GWUL
What is Jeri Bachman job title?
DHS Monitor
How often do you complete FSPDAT?
QUARTERLY; Every 3 months
When a conflict arise what form should be completed? When type of document need to be completed when a conflict arise?
Usual Incident Report
What does HMIS stands for?
Homeless Management Information System
Are RRH clients required to pay late fees?
NO
ROI
Which document is required to get a wet signature for a client when transferring?
NOT; Notice of Transfer
If there is an ongoing maintenance concern, what should the case manager do next?
Submit an emergency inspection request
What does FSPDAT
Family Service Prioritization Decision Assistance Tool
12-18 months
Who is the coordinating entry system for families?
Virginia Williams
Which documents (2) should be completed during each home visit?
Budget Sheet and Home Visit Report
When logging into HMIS what should your EDA be?
RRH - Families or
RRH - Submit Youth Transitional Housing
What does LIHEAP stands for?
Low-Income Home Energy Assistance Program
Who can assist TANF clients with employment/educational resources?
OWO - Vendor Program