Neotouch
When targeting your territory for Neotouch, what size customer would you target?
All Sizes - Anyone who sends out business communications either individually or in large batches
Name 5 common applications for OMS
Invoices; Checks; Policies; EOB; notices;
What 2 questions would you ask to determine if the customer has a data quality issue?
How many pieces of returned mail do you get?
How do addresses get into your database?
Are you currently doing any address validation?
What is Dean's favorite food?
Pizza
BONUS
Your customer is currently considering creating their documents electronically and emailing them to their customers. Why would they want to use Neotouch?
Neotouch has the ability to send the document electronically through email and provide reporting back. There is no IT support that is needed to do this.
What does OMS stand for?
Output Management Software
What is the name of Dean's Pet
Bentley
BONUS
Your company recieves about 5% of their invoices back due to bad addresses. List 4 ways that this impacts the revenue of the company
slower cash flow
Higher operational expenses
lost sales
bad customer relationships
BONUS
Your customer is using pre-printed forms. You tell her that she can upload a .pdf of the document to Neotouch. What is the benefit to the customer?
No more pre-printed paper - Reduce Costs
What is the most unusual thing Dean has ever done?
Rode a camel in Isreal
Hitch hiked through the Florida Keys
Trapped a skunk in his driveway
Rode A Camel in Isreal
What 3 questions you would ask to determine if a customer had a document that would be a possibility for OMS?
What dept sends the most mail
What types of documents do you send out?
How many, how often?
Do you have a current initiative to go digital?
BONUS
Your Healthcare customer has a shoe box filled of green cards that have been signed but not filed. Tell me 1 way that OMS or Neotouch can benefit the customer. Be sure to tell me the BENEFIT not the Feature.
Mitigate HIPPA risk and PHI exposure by electronically storing signature.
BONUS
The customer is sending out a statement and an invoice in 2 envelopes on the same day. What is the benefit of using Neotouch? How does that impact either reducing cost or growing revenue?
Neotouch can group mail for the same recipient into single envelopes, reducing costs.
A customer is using 3 different envelopes with 3 different logos. How can OMS-500 solve the envelope problem?
Create a banner page and dynamically add logos to show through the window.
Sweet Competitive Intellegent
Kind Impatient Balanced
Jokey Driven Physically Fit
Impatient; Jokey; Competitive
You pull your postal comp statement and notice that your company is doing alot of flats. They are commission statements of 3-50 pages. What questions would you ask to uncover DDP?
The customer is struggling with the cost of Neotouch?Give them an idea for how Neotouch can grow revenue?
You can add a cross sell a document to the mail piece
Digitization of documents
What are the 5 things that OMS will do that are included in the bundle?
Add integrity marks
Merge like customers into the same envelope
Group different documents into 1 output
Suppress document that should not be printed
Separate output but envelopes (1-5 in #10)
What 2 questions would you would ask to determine if document integrity was important?
How do you get documents into the envelopes?
Are there security marks on your documents?
The VP of Operations mentions that they have struggled with sales agents receiving communications and are consistently calling into operations. What questions would you ask next?
Can you give me an example of this?
What impact has this had on your organization?
If you could envision a system to fix this, how would it look?