BDC
Eligibility
Follow Up Guidelines
Revenue Recovery
Random (Not Work Related)
100

What is the correct reason code to use when accounts are being worked by the AR team

What is 101

100

If the claim denies with the denial code QMB eligible, what happens to the patient responsibility

What is Adjust to QMB code

100

What is the guidelines on how often a balance of $1,750 should be reviewed?

What is 21 Days? 

100

What team would review denial CO45 only

Who is the Underpayment Team? 

100

Culturally, the people of Switzerland are known to consume the most of this sweet, cacao-based treat per capita.

What is chocolate?

200

What is the correct reason code to use when opening a BDC to route to Authorization

What is 197

200

If the patient has a secondary plan listed and the primary applied $1500 to patient responsibility. Who is responsible for the balance

Who is The Secondary Plan

200

What is the follow up guidelines on balances less than $1,500

30 Days

200

Which team would work the denial CO29 - The time limit for filing has expired

Who is The Timely Filing Team?

200

Often referred to as Earth's "twin planet," it is the second planet from the Sun.

What is Venus?

300

What is the correct reason code to use when opening a BDC to route to Medical Necessity

What is 50

300

What percentage is the self-pay discount

What is 65%

300

At what time is an account considered backlogged

What is 30 Days
300

Which team would work the denial CO38 - Services not provided or authorized by designated providers.

Who is the Authorization Team?

300

In the 1988 movie Mystic Pizza, this future "Pretty Woman" made her major acting debut.

Who is Julia Roberts

400

What is the correct reason code to use when opening a BDC to route to Timely Filing

What is 29

400

What is the next step if the denial CO51 - These are non-covered services because this is a pre-existing condition is received

What is Drop to Patient Responsibility? 

400

What should you do if an account was routed for review and it is now due for follow-up and no review has taken place by another department

What is Escalate to Leadership

400

If we billed DRG 2953 however the plan processed and paid DRG 2943 causing the claim to underpay. Which team would appeal

Who is the DRG team? 

400

In 2015, this team won the Super Bowl in Arizona on February 1st

Who is the New England Patriots?

500

What is the correct reason code to use when opening a BDC to route to DRG

N199

500

The patient is 65 years old and is still working for Walmart. The patient has BCBS through Walmart and Medicare A/B. Who would the primary payor be?

What is BlueCross BlueShield? 

500

If you are reviewing an account that has split buckets and you are obtaining a status for both claims, the first claim is showing expected $1,500 and the second claim is showing expected $29,575.39. What is the appropriate follow up timeframe? 

What is 14 Days?

500

Which team would work the denial CO39 - Services denied at the time authorization/pre-certification was requested.

Who is The Medical Necessity Team

500

This team won the 2010 FIFA World Cup

Who is Spain?

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