Dress Code
Services
MB Action Plan
Loyalty Drivers
Petco Lore
100

The center store standard for shirts

Non altered, current, Petco shirt with name tag

100

This is the duration to book a mobile appointment

60 Seconds- 12 clicks

100

 These are the 3 focus areas for Companion Animal MB 

RFC- 40/60 Crickets Bagged Daily

Live Aq Plants- Offer to every FW guest every time

Frozen Fish Food- Offer to aquatic guests every time. 

100

Benefits of AutoShip

15% off your 1st order

5% off after that

Stacks with Perks Premier

100

Petco just celebrated this many years open

60

200

The center store standard for pants/shorts

-Solid Color Slack/Denim

-No Cargo/Baggy/Holes/Leggings

-Knee Length Shorts

200

This is reviewed at 7 point check in and signed by Pet Parent 

Service Authorization- SAT

200

These are the clip strip expectations 

-Utilize Clearance + story telling

-Recovered, every 8 feet minimum

200

A pet will get a free Birthday Gift if Pet Parents do this

Sign up for Petco Perks, download Petco App, Complete Pet Profile. 

200

This Baseball team plays in Petco Park

San Diego Padres

300

This is the standard for footwear 

-Close Toed with Full Back

-Tennis Shoe/Sneaker Style

-No Platforms/Heels/Crocs

300

This is the acceptable Salon Schedule guidelines

102% (target vs spend)

52% labor spent Fri-Sun

300

These three supply categories will drive MB growth in supplies

Pest, Halloween, DG CLH

300

The amount of points to get $5 off

5000

300

Petco

WHERE THE PETS GO

400

This type of facial piercing jewelry is allowed

-Stud

-No Hoops/Excessively dangling

400
This needs to be on every OMNI order

Order Slip and Vetco Mobile Flyers

400

This category is the most impactful MB driver

Consumables

400

If a guest has points available, this is when you apply them

When they ask to redeem

400

This location is the first fully branded Petco store

Tigard Oregon

500

This item should not distract, but can often be hidden

Cell Phone, Ear Buds, Head Phones

500

This is the single most important step for Salon Safety

Effective 7 pt check ins

500

This type of scheduling supports MB growth

Customer First Scheduling

500

Bottom ranking stores (>800) have to do this

GM or AM present on underperforming call on Thursday at 9:30
500

The year Petco started carrying live animals

1988 (answers accepted +/- 2 years)

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