Guest Path
When smiling and making eye contact with the guest you doing this
What is Creating an welcoming environment
Need a room fast and this bright red running man will pop up at the bottom
what is a Rushed room
You can most likely find this person around 3 O'clock ready for the night shift
Who is Ms.Christine
While we Have floors 12&14 we don't have this bad luck number at all
what is floor 13
While other guest have to leave at 11 we let these big spenders stay til 12. Yes will count the new&old name
What is black diamond or phoenix
This 5 letter acronym could be the same as a losing a dance battle because you just got?
what is Serve
Some take 15 minutes others get around 30&40 if the heavy duty calls for it but these time spans are examples of what?
What is how long it takes to clean a room
Need a loud&proud worker who occasionally eats hot wings for breakfast this your person
who is Kiyanna
While in the rest room the small towel is to help with women when removing foundation
what is an make up towel
Randy,Ty,Madison& Desirae are the few original members but how long have they been here?
What is 4 years
Back to the 5 the five letter acronym the E's in serve stands for what? Daily Double
What is Empathize and Exceed
While the casino it's self is pushing for 70 years this place will need another 66 to catch up making it this age?
What is 4 years old
This Florida native shares the same name with an hit Nickelodeon character Hey It's!
who is Terry Arnold
While we give you 6 water bottles creamers coffee and tea we want 25 dollars night for this item to warm up leftovers
What is Microwave
While we usually use blue pink and White on Sundays this stronger cleaning supply might make a guest appearance
What is Lemon Lift
Making eye contact when the guest is far out but speaking when close is a rule with a few numbers
What is the 10-5 rule
Not to be mistake with room service but you can also make request as well when faced with a problem
What is service request
This persons last shares the same last name as Tommy for the Rugrats and also can be on an burger just don't add the S.
Who is Desirae Pickle
Front desk is quick to ask for a DKC what does that actually mean?
What is an Deluxe King Corner
At The End of Mrs.Terry morning meetings she usually gives us this that runs from Sunday to Sunday
What is the Quote of the week
Back to our favorite 5 letter acronym can you tell me what does serve actually stand for?
S-Sincere apology E- Empathize R-Resolve V-Verify & E- Exceed
When faced with an high level emergency hitting this device is recommended?
What is The Relay Walkie
This Jamaican native will not spend any money however their a top tier Math-Athlete
Who is Romaine Scott
While the hotel has 300 rooms how many stories is actually?
What is 20 story building
Other rooms start at prices like 99$ and up but how much does Romaine want a night for a room on the 24th floor?
What is 1,500$ plus Tax and 1,700$ on the weekend