Da Inbox
Folders
The Customer is NOT always right
Get this away for me!
You're not getting it!
100

A reservation has 57 people, what is needed?

What is event registration? 

100

A confirmation email has been sent

What is place form in confirmed?

100

A customer asks to reserve Strom Audiotorium

What is we don't reserve that space?

100

A jotform has been received

What is place it in Post Event Notes?

100

A customer wants to use a bullhorn and a speaker for music during class hours

What is Sound Ordinance Policy?

200
A reservation has room diagram, food, and is a student organization

What is Reservation Received?

200

A reservation form has been sitting in To Be Determined after three follow up emails

What is delete it?

200

A client asks if a fee can be waived

What is put it in the IDO inbox?

200

A customer wants Brackett at 3 PM

What is email Teri Elliot?

200

A customer wants Brackett but is not registered in TigerQuest

What is email CSLE and you can't have it?

300

A reservation is from a department, that is not VP's office or Student Affairs

What is deposit?

300

A reservation received for a reservation has been sent

What is place it within entered folder?

300

A client sends an irate, rude email

What is forward it to Shawn?
300

An email is received inquiring about a Chapel wedding

What is forward it to Heath?

300
The customer wants the Meeting Room B on 12/20, and wants to cater, today is 12/19

What is its within 15 business days?

400

A reservation has all the necessary approvals

What is Confirmation?

400

A reservation has been submitted that works perfectly

What is save it into to be entered?

400

A client that's a RSO asks if something is free

What is it is 100% discounted?
400

A free speech form is emailed to us

What is forward it to Shawn?

400

A client hasn't responded to emails and there event is within two weeks

What is cancel the event?

500

A reservation will have 500 people, and Jim Clements is the guest speaker

What is Reservation received SEC?

500

A reservation form is submitted but there is a space conflict 

What is save it into To be Determined?

500

A client sends we have always done this in the past

What is politely explain why they can't do that?

500

A client asks about reserving 20 tables outdoors

What is forward it to Adam, Nick and Beau?
500

A customer submitted 15 separate reservation forms for the same organization, in the same two weeks

What is 4 hour policy?
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