Utilization
How many items do we base our productivity on?
100 items
What Does INP stand for?
Itemized No Photo.
What year was ThredUP founded?
2009.
What does FIFO stand for?
First In First Out.
What report would you use to see if you are running in FIFO order?
Inbound FIFO Dashboard.
What is one "station" that kills productivity?
Runner
Which photo studio effects productivity the most?
Mannequin Studio.
How many brands does ThredUP have listed on their website?
35 thousand.
Outbound productivity is measured on these 3 things
Pick, Pack, Manifest, and Runners
What platform is used as a life line to clear up any questions about processes or issues?
Slack.
What are associates individual utilization goals?
93% or higher.
What is the most common flag on mannequin studio?
Incorrect Styling
What does DOTS stand for?
D- Deliver exceptional customer service
O- Openly give and receive feedback
T- TeamUP to make ThredUP a success
S- Strive for excellence
What reports or tools can you use to to see any bottlenecks in OB staffing
Disneyland
What looker do you use to view all of inbounds current processing numbers?
Inbound Report.
What report would you use to review last weeks utilization?
Weekly Utilization V2.
What is the goal for photo defect
<1%
Who is the CEO of ThredUP?
James Reinhart.
What station has the biggest effect on OB productivity?
Pack.
How do studio ratios effect productivity?
The more 3 person studios that you run the lower your productivity will be.
What factors are used to calculate productivity?
Hours on stations and UPH's.
What Image Processing station holds up IB SLA the most?
Handbags and Accessories.
How many items can ThredUP process and store across all distribution centers?
5.5 million.
What section would you find orders that have not been pulled into a pick batch?
The "pending" section in OB Order looker.
Inbound productivity is measured on these 5 things
All IB stations, Merch Acceptance, Itemizations Rejects, Runner Hours, Reprocessing.