Quick Care
74 yo female presents on Saturday with poss UTI.
What is: 20 min QC.
26 yo wants a flu shot
What is: Ancillary [between 9a-4:30p]
71 yo female needs CP and MAMMO. PCP CJR
What is: Schedule 1 yr + 1 day after previous as 40 min CP. Note CP not AWV. Warm transfer to Radiology Scheduler to schedule mammogram.
6 yo Todd Co foster child needs WCC.
What is: Add'l type guarantor- Company w/ ins, find existing acct [Todd Co], then add ins.
ASK FOR LEGAL PAPERWORK FROM COURT
Pt calls to make appt with COAT. Needs Taper.
What is: 40 min Taper with Pharmacy.
5 mo. old has fever of 102 x2days
What is: 20 min QC?
16 yo wants a Testosterone shot
What is: Ancillary [if parent consent and order]
Dr Moen pt needs neck injection
What is: OVS, 20 min appt.
86 yo veteran arrives for a Consult, he is a new patient being referred from the VA to see Dr. Schleichert.
What is: add Additional Type Guarantor > Other> add Veteran's Choice as insurance.
89 yo Dr Schoeck pt needs hospital follow-up from pneumonia.
What is: HOSP FU-30 min
57 yo male walks in on Saturday with cut needing stitches on arm.
What is: send to ER
74 yo patient calls with chest pain
What is: WARM transfer to an RN for triage
Stacy Underhill pt needs mole removed by nose.
What is: refer to another provider [SMU does not do removals on face]
42 yo pt is self pay for DOT.
What is: Place Note in acct field; remove coverage on HAR. Collect $150.00.
32 yo pt calls and wants to get a Vasectomy with Dr. Freeman.
What is: Schedule consult; 20 min, 30 days before procedure.
8 yo presents with allergic reaction to bee sting.
What is: Ancillary schedule and triage by an RN.
23 yo walks in with stomach pain.
What is: Ancillary schedule and contact RN to triage
Pt calls for OB appt with Dr Leveille. Nothing is available.
What is: Contact scribe to fit into schedule.
37 yo pt presents for appt. Pt hit head during a motor vehicle accident. Insurance is unknown.
What is: Create new Guarantor of Third Party Liability > create claim > add TPL/Auto Insurance Unknown as coverage
76 yo person with chronic back pain wants to establish care with Dr. Henrickson.
What is: Refer to another provider. [Pt has chronic pain]
42 yo male hit head at work
What is: Same Day schedule as minor W/C or OV30 on any open provider's schedule. [If Sat, send to ER]
Patient walks in at 4:29 and wants an allergy injection
What is: Schedule for next available day [cut off 4:00pm]
Dr Kroll 9 yo pt being referred to NAB.
What is: 40 min CONSULT with NAB.
43 yo patient fell off ladder at work and hurt back.
What is: add W/C Guarantor account, create claim, give W/C form.
Pt being seen by Dr. Halfen has a family emergency and instead gets seen by Barb Kaneski.
What is: Cancel check-in, change appt per department request.