Subject Line
True or false. Is "Hi" a strong subject line?
What is False
This is a good way to start your email, typically known as a greeting
What is "dear" or "hello"
Before starting your reply to a email, it is important to do this so that you understand all of the information clearly
What is reading the entire email
This salutation is often written before your name when closing a email appropriately
What is "sincerely"
Rather than writing "ASAP", this is a more professional way to state urgency.
What is "as soon as possible"
A good subject line should include this to help the recipient understand and preview the purpose of the email.
What is the main point or topic?
What is the portion of a professional email where you sign your name and add your contact information
If there are multiple questions that need to be asked or answered, it is good to organize them clearly using this
What are bullet points
To be friendly, but stay formal when signing off appropriately after building a relationship with the recipient
What is "best regards" or "kind regards"
This is the reason why you should avoid using emojis as they may reflect this
What is unprofessional or misinterpreted language
The type of language that should be avoided in the subject line to avoid confusion and unclear purposes
What is jargon and slang
This part of a professional email has the information and context of your message
What is the body
This is important to maintain composure and tone in your writing
What is professionalism and politeness
This portion of a professional email uses you name, title, and contact information at the end of a professional email
What is an email signature
Slang and acronyms should be avoided in emails for this reason.
What is sounding informal or without care
These components should be placed in the subject line to be more direct and credible
What is the time, date, deadline, or time-sensitive detail
This indicates what the signal for what the sender wants the receiver to do next, typically at the end of a professional email
What is the call to action
Doing this shows that you understand the message and what the sender is asking of you next
What is summarizing the main points
You should avoid using acronyms or slang, but if you do, it is this type of language
What is overly informal language
This emotion is conveyed when using ALL CAPS or excessive exclamation points, usually unprofessional and aggressive
What is yelling or overly expressed emotions
This tactic is used to adjust the subject line for the recipient
What is tailoring your subject like to the audience
What is the proper order for a professional email?
What is subject line, greeting/salutation, introduction, body, call to action, and closing/signature
To avoid confusion, you should reply to the right people using this button
What is reply, reply all, or CC/BCC
This is typically found as the last sentence of an email, signals a sign off, and can be found as, "looking forward to hearing from you" or "Thank you in advance"
What is encouraging a response or future actions
This type of language is used to be clear, respectful, and professional
What is business-appropriate language