Subject Line
Structure
Proper Response
Sign Off
Inappropriate or Appropriate
100

T/F, Is "Hi" a strong subject line? 


False

100

This is a good greeting to start your email with?

"dear" or "hello"

100

It is important to do this so that you understand an email clearly

Reading the entire email 

100

This salutation is often written before your name when closing a email appropriately

"sincerely"

100

What is a professional way to say, "ASAP?"

"as soon as possible"

200

What language should be avoided in the subject line

Slang or jargon

200

What part has the information and context of your message?

The body 

200

This is important to maintain ___ in emails

Professionalism and politeness

200

Using acronyms or slang is what type of language?

Informal language

200

Why you should avoid using emojis?

Unprofessional or misinterpreted language

300

What should a subject line include for the recipient to know its purpose?

Main point or topic

300

What is the section with your name and contact information called?

A signature or signoff

300

Doing this shows that you understand the message and what the sender is asking of you next

Summarizing or restating 

300

What section of an email includes your name, title, and contact information?

Email signature

300

Slang and acronyms should be avoided in emails for this reason.

Sounding informal

400

This tactic is used to adjust the subject line for the recipient

What is tailoring your subject like to the audience

400

What is the proper order for a professional email?

subject line, greeting/salutation, introduction, body, call to action, and closing/signature

400

With multiple people in an email, you should reply to the right people using what buttons

Reply, reply all, or CC/BCC

400

What does the sentence, "looking forward to hearing from you" help encourage?

A prompt response or future actions

400

This emotion is conveyed when using ALL CAPS or excessive exclamation points

What is yelling or overly expressed emotions

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