ELTP
What is the passcode to log in to ELTP?
2580
Do Epic Day Passes that were purchased in the spring receive Buddy Tickets as a benefit?
No
3 Year Old
What is the cost to reprint a pass for a guest after the first complimentary reprint?
$10.00
How many core values does Vail Resorts have?
7
If we become popular when we don't have ELTP running, what can you do?
Grab an ELTP, login and work the line of guests that have pre-purchased tickets
Can an adult purchase a pass valid at Afton Alps only?
Yes
What would be a perfect product to help a 7-year-old beginner improve their skills on skis or a snowboard?
3 week series (Saturday or Sunday)
Where do you go to reset a guest login profile?
Authentication
How many counseling sessions are available to me through Epic Wellness/Employee Assistance Program?
12 per year
If you are assigned a shift for ELTP, how should you dress in the morning?
Warm layers, boots, mittens and your Afton Alps beanie. A winter outfit will be provided.
Epic Day passes are sold for a certain amount of days. How many days?
1-7 days
What channel can ski school be reached at on the radio for standby lesson requests?
Channel 7
Which scan should you perform if you want to check someone's pass without doing a live scan?
Validate
What is the commitment to zero?
A promise to reach a zero net operating footprint by 2030.
What does ELTP stand for?
Express lift ticket pick up
An Epic Pass grants access to how many U.S. and international ski resorts?
39
What product do Epic Pass holders save 20% on with their Epic Mountain Rewards discount?
One Time Group Lesson
What date does your computer need to be set to if you are selling a locker in person?
December 1, 2024
What was the total landfill reduction from FY24 at Afton Alps?
48% less going into the landfill.
As a side note, this was 10% over our goal and the largest reduction in the company!!
Can buddy and SWAF tickets be loaded onto passes using ELTP?
Yes, you need to scan the passholders pass for validation.
What is the main difference between the Epic Local Pass and the full Epic Pass?
Epic Local Pass has some blackout dates and limited resort access
What does ARC stand for?
Alpine Racing Club
What should the comment section be used for?
Anything and everything! Comment on anything that may be needed in the future for agents or the call center.
What are the Vail Resorts core values?
Do Right, Serve Others, Have Fun, Be Inclusive, Drive Value, Be Safe, Do Good