CM
Case Manager
Understanding Systems
Concept #1
What is a norm?
A norm is an observed behavior of a group. It is what most people do in a group.
True or False: You have the right to make confidential call to authorized representatives whenever you want?
False:
Not whenever you want.
Staff are allowed to eat for free if....
(3 things)
They sign the staff meal sheet.
Eat with students.
Role model dining hall norms.
PSD
For extra 100: Name the 3 types of PSD
Positive Skill Development
Community Group
Cognitive Intervention Group
Targeted Skill Group
ANS
Awake Night Staff
External World
Concept # 5
What are the three non- negotiables
No complaints about staff.
No complaints about the program.
No complaints about not getting your own way.
Which statement is more correct?
You have the right to go to church?
You have the right to worship?
You have the right to worship.
Which of these norms does not belong?
No elbows on the table.
We don't talk with food in our mouth.
We may whisper to speak.
We eat what we choose.
We may whisper to speak- does not belong.
The correct norm is:
We may talk quietly at the table.
SMART
Extra 50 points: What is ART?
Specific
Measurable
Achievable
Realistic
Timely
Aggression Replacement Training
CMC
Case Management Coordinator
Creating the Future You Want
Concept #2
How do we accept confrontation?
Extra 50pts: What phrase do we use?
Right, Wrong, or Indifferent
"I accept."
Finish this sentence...
No student or group of students will be given control or....
(staff approves answer)
authority over other students.
True or False:
We may trade food, only with Staff and only if they approve.
False
Staff are expected to model dinning hall norms, first and foremost, and address all negative behavior.
POC
Extra 100 Points: What is POC?
( Staff Approves Answer)
DGL
Director of Group Living
Internal World
Concept #4
What are the three essential norms?
We treat others with respect.
We confront negative behavior.
We support all confrontation.
What does the word "comfortable" mean in this sentence?
You have the right to be afforded safe, healthful, comfortable, accommodations, furnishings, and equipment....
(Staff approves correctness)
PM Pope if often found eating this item for lunch?
(Staff approves answer)
18/20
Extra 100 Points: Name all four types of 18/20?
18 exercises completed 20 times each
3 mile stretch
Lower Body Profile
Upper Body Profile
Standard 18/20
AOD
Administrator on Duty
Self- Advocacy
Concept #8
What are the four thinking errors?
Blaming Others
Assuming the Worst
Minimizing and Mislabeling
Self- Centered
True or False:
Students may write and receive letters to whomever they want so long as they are opened, read, and approved by staff.
False
Provide an example of appropriate conversation to have with a CSA student who is serving in the dinning hall.
(Example must be under 10 seconds)
( Staff Approves)
RCJ
Restorative Community Justice
At any time when your actions have negatively impacted the community within DLA, you will be expected to restore with the community around you.