General
The DRV support ticket email address.
What is mvrpm.support@lexisnexisrisk.com?
Name three DB360 states which are being rolled out this month.
What is California, Alabama, Arkansas, Delaware, Kentucky, Maine, New Hampshire, North Carolina, Oregon, Ohio, Minnesota, Missouri, Georgia and Hawaii. (Any three of these will earn you points).
The carrier pays a report fee only on the prescreen clear results and pays the full state registry when the order is sent to the state to obtain an MVR.
What is Clear Pricing?
The number of SVCs we currently have.
The squad that works mainly on projects for MVR enhancements and bug fixes.
Who is the Focus Squad?
In 2022 a new product feature was launched which standardizes what?
What is License Class?
The state which will return a second report if reportable violations are found in our internal database.
What is Indiana?
The carrier pays the same report fee and no registry, regardless of whether the order is a prescreen clear result, or if the order is sent to the state to obtain an MVR.
What is Blended Pricing?
The first 5 positions in the SVC tell the customer what?
What is the violation type?
The product manager who is the primary owner for the state of Minnesota.
Who is Michelle Loyd?
The result sent to the customer when they submit a drivers license number in an incorrect format.
What is Edit Reject?
This feature enhances DB360 by appending new/unreported court violations past the triggered lookback period.
What is expanded lookback?
The system used to view customer invoices.
What is Epic?
The position in the SVC which tells the point assignment.
What is the 7th position?
Anytime a support JIRA ticket is created, this is the squad you will always assign the ticket to.
Who is the Image Squad?
The max configurable search period for DUP and DHDB.
What is 120 days?
A state where we have the capability of returning out-of-state violations from.
This process is triggered when a customer renews, or signs a new contract with DRV pricing and rates are to be submitted by the 15th of the month.
What is CRC, or Contract Rate Change?
This is the record within the MVR where you can find the SVC code.
What is the J record?
When working tickets, this is the person you will assign Actionable Data Requests to.
Who is Song Thor?
A 7 year record that is available in Florida and Georgia.
What is an amplified MVR?
I need to determine DB 360 shelf pricing for a seller. This is where the DRV published pricing sheet is housed.
Where is IKU?
The fee that is charged to the customer when they receive an Edit Reject.
What is Surcharge fee?
The SVC code which indicates an Activity File Clear.
What is 08120?
REPH is short for....
What is Reed Elsevier Philippines?