Let's find it
What is missing in the patient tile that is currently in the Relievant Sales Force?
Patients Age
In what three places do you update/change case status?
Grandparent case, Parent case, Child case
The stage and sub-stage is now called what?
Status and sub-status
What is the purpose of the opportunity?
notification to the TM, the case is ready to schedule
When was Intracept established?
2006
Where do you find the agreements to send an AOR to a patient?
under the parent case (BV case)
Where can you create a new task if needed?
in the upper left corner below the patients name, or under related tab (in the grandparent case) under open activities.
Where will you find your posts/comments only for review?
Under feed – click on test posts to see comments and posts
Describe what activities a patient has trouble doing with BVN pain?
Bending, lifting, active, sitting.
What star Celebrity had Intracept done?
Carson Daly
When do you change the Status in the grandparent case?
Only when the case is closed, closed lost, closed won, or cancelled
Where do you send a fax from?
Under the parent case (BV case)
Where do you find the portal coordinator for the office, and what is the new name for PC?
On the grandparent case under details, called Pre Auth Form Contact under portal case information, or Contact name under physician/facility information
When you have two payers, how do you identify primary/secondary payer?
Under the parent case, listed as priority (primary = 1, secondary =2)
what is the name of the level I randomized double blind sham-controlled trial
SMART Trial
What does not auto populate when sending an AOR out for signature?
patient’s email address
Where do you create a new child case?
Under the parent case (BV case)
Where do you find the TM and RBM on your open case?
In the grandparent case under the related tab
What do you do when the primary is pending and secondary denies?
Sent email: Primary pending secondary denied.
How many patients have been treated with Intracept?
More than 15,000
What is the purpose of the red flags?
To notify you of important information.
What is the extra step needed when you are uploading a file to Sales Force
You must share the file to make it visible to offices
Where do you find the BVN cover letter?
Under the parent case (BV case)
What do you do with ALL of your email's?
Log them in Salesforce.
What year did Dr. Marks have Intracept done?
2021