What is the combined Social Security Tax & Medicare Taxable percent?
7.65%
True or False - We never round FIT?
False - FIT is always rounded when entered into the SD screen.
What screen do you update the claimants taxability in?
MM screen (Member Maintenance)
What is the telephone number for claimants to call in?
1-800-268-2525
What is the Explanation Code for EFT?
D75
What two lines in the Plan Indicative Screen will provide me the FICA amounts & Taxability?
Fica Percentage & Pre-Tax/Post-Tax field.
What is the minimum amount of FIT that can be requested weekly?
$20.00
True or False - FIT can be deducted from a State claim?
False - State claims are not applicable to FIT.
Calling our customers during an initial decision call is our opportunity to?
Wow the customer by providing exceptional customer service such as claim information next steps ect.
If we needed more space on the member line what screen can we use for additional text?
AMA (Alternate Memo Maintenance)
If our employer outreach indicates the member contributes 85% pre tax to their STD premiums. What is the taxability amount?
100% taxable
True or False - When the claimant pays 100% of the Short Term Disability premium on a post-tax basis, can we still with-hold fit?
False
True or False - If a claimant is deceased, we do not deduct FIT?
True - FIT is not applicable if the claimant is deceased.
What is the "Facebook" of Guardian
Yammer
When paying the Employer instead of the Claimant, what email address do we use?
Alternativepayee@glic.com
If our employer outreach indicates the member contributes 67% post tax to their STD premiums. What is the taxability amount?
33% Taxable
ASO check writing plans (check 88 & 90) require a minimum of what percentage of FIT to be with-held weekly?
22%
What is the maximum Social Security Wage Base Maximum in 2023?
$160,200
What is the name of our program that we enter our hours into & review payslip?
Workday
If a Claimant had a Diabetes Illness and had surgery the same day. Illness is a 14 day elimination period & hospital is 7 day elimination period. How would you code the Cause Field?
Hospital - since both Illness and Surgery occurred on the same day and the hospital provides a better benefit we would use H.
Name 2 of 5 Plans Exempt to Fica
Government Agencies / Municipalities / Non-Profit
Religious Organizations / Townships
True or False - When the claimant pays 100% of the Short Term Disability premium on a post-tax basis, we can with-hold fit?
False - Bonus if you can tell me the letter we would send?
What is the difference between a Bonus Back & Buy Up?
Bonus Back the employer pays the premium for disability coverage and increases the employee's W-2 income at the end of the year by the amount of the premium payment in the form of a bonus. The employee doesn't actually see this bonus in their paycheck at the end of the year, it's just added to their W-2 as a bonus. IRS ruling indicates that the STD benefits aren't taxable in this situation.
Gross Up the employer increases the employees regular paycheck by an amount that is equal to the STD premium. The employee is taxed on the excess income; therefore STD benefits aren't taxable.
What are the 4 Values of how we work?
We do the right thing / we believe people count / we courageously shape our future together / we go above & beyond for the people we serve
How do you identify a true Self Admin?
Go into Groups facts Group Maintenance verify the Admin Type is a 3.