Leadership & Navigation
Factors that initiate, direct, and sustain human behavior over time.
What is motivation?
The exchange of anything of value to gain greater influence or preference.
What is bribery?
Ability to use information to gain a deeper understanding of an organization and make sound business decisions.
What is business intelligence?
A group decision-making tool in which the group can brainstorm strengths, weaknesses, opportunities, and threats and agree on a numerical value for each.
What is SWOT analysis?
Extent to which a measurement instrument measures what it is intended to measure.
What is validity?
The ability to be sensitive to and understand one's own and others' emotions and impulses.
What is Emotional Intelligence (EI)
The treatment of personal information that has been disclosed to another person or organization.
What is confidentiality?
The benefit created when an organization meets its strategic goals; measure of usefulness, worth, or importance.
What is Value?
Visualization of the impact of change on productivity. When change is introduced, there is typically a decrease in productivity and then a gradual return to original, ideally, a surpassing of previous levels of productivity.
What is a J Curve?
Type of analysis that starts with a result and then works backward to identify fundamental cause.
What is root-cause analysis?
A leadership approach, where the leader imposes a vision or solutions on the team and demands that the team follow this directive.
What is Coercive?
A situation in which a person or organization may benefit from undue influence due to involvement in outside activities, relationships, or investments that conflict with or have an impact on the employment relationship or its outcomes.
What is conflict of interests?
Statement of an organization's ability to meet its current and short-term obligations, showing incoming and outgoing cash and cash reserves in operations, investments, and financing.
What is a cash flow statement?
A group decision-making tool in which the team determines critical characteristics of a successful decision (e.g., ability to meet project requirements, likelihood of success, least chance of causing secondary risks). A matrix is used to score each alternative and compare results.
What is Multi-criteria decision analysis (MCDA)
Data-sorting technique in which group members add related ideas and indicate logical connections, eventually grouping similar ideas.
What is mind mapping?
Referenced in Herzberg's Motivation Theory: these innate desires, such as challenging work, meaningful impact of work, and recognition are examples of this factor.
What is intrinsic factors?
Extent to which an organization's agreements, dealings, information, practices, and transactions are open to disclosure and review by relevant persons.
What is Transparency?
Processing applications that store data in a multidimensional "cube," which enables users to analyze data quickly in a variety of different ways.
What is online analytical processing (OLAP)?
Group decision-making tool designed to analyze the forces favoring and opposing a particular change. A factor is weighted, and the factors on each side are summed and compared.
What is force-field analysis?
Technique that progressively collects information from a group of anonymous respondents.
What is Delphi technique?
Leadership theory in which leaders adapt their behaviors to meet the needs of members as their skill and experience grows. Behaviors include:
1. Telling
2. Selling
3. Participating
4. Delegating
What is Hersey-Blanchard Situational Leadership?
Principles that guide decision making and behavior in an organization.
What is Code of conduct?
Statement that reports revenues, expenses, and profits for a specified period of time, for example, quarterly or annually.
What is income statement?
A model used to explain the dynamics through which organization change takes place. Stages include:
1. Unfreezing
2. Moving
3. Refreezing
What is Lewin's Model of the Change Process?
Statistical method that examines data from different points in time to determine if a variance is an isolated event or if it is part of a longer trend.
What is trend analysis?