Chapter 10
Third-party neutral who resolves a labour dispute by issuing a final and binding decision in an agreement
Arbitrator
Strategy by which the employer denies employees the opportunity to work by closing it's operations
Lockout
Refusal to patronize the employer
Boycott
Firm with independent business units operating in several countries
Multinational Corporation (MNC)
Group of two or more employees who share common employment interests and conditions and may reasonably be grouped together for purpose of collective bargaining
Bargaining Unit
Provision of the collective agreement that allows employees to join or not to join the union
Open Shop
Communications, religion, values and ideologies, education, and social structure of a country
Cultural Environment
Firm that attempts to balance local responsiveness and a global scale via a network of specialized operating units
Transitional Corporation
Provision of the collective agreement that requires employers to hire only union members
Closed Shop
A situation in which unionized workers refuse to perform their work during labour negotiations
Strike
Perpetual stress experienced by people who settle overseas
Cultural Shock
A government document granting a foreign individual the right to seek employment
Work Permit or Visa
Formal procedure that provides for the union to represent members and nonmembers in processing a grievance
Grievance Procedure
Provision of the collective agreement that requires employees to join the union as a condition of their employment
Union Shop
Firm that has integrated worldwide operations through a centralized home office
Global Corporation
Logical sequence of 4 events
1. Workers desire collective representation
2.The union begins its organizing campaign
3. Collective negotiations lead to a contract
4. The contract is administered
Labour Relations Process
Placing persons at business entrances to advertise the dispute and to discourage people from entering the premises
Picket
Domestic firm that uses its existing capabilities to move into overseas markets
International Corporation