Chapter 10
Arbitrator
Third-party neutral who resolves a labour dispute by issuing a final and binding decision in an agreement
Lockout
Strategy by which the employer denies employees the opportunity to work by closing it's operations
Boycott
Refusal to patronize the employer
Multinational Corporation (MNC)
Firm with independent business units operating in several countries
Bargaining Unit
Group of two or more employees who share common employment interests and conditions and may reasonably be grouped together for purpose of collective bargaining
Open Shop
Provision of the collective agreement that allows employees to join or not to join the union
Cultural Environment
Communications, religion, values and ideologies, education, and social structure of a country
Transitional Corporation
Firm that attempts to balance local responsiveness and a global scale via a network of specialized operating units
Closed Shop
Provision of the collective agreement that requires employers to hire only union members
Strike
A situation in which unionized workers refuse to perform their work during labour negotiations
Cultural Shock
Perpetual stress experienced by people who settle overseas
Work Permit or Visa
A government document granting a foreign individual the right to seek employment
Grievance Procedure
Formal procedure that provides for the union to represent members and nonmembers in processing a grievance
Union Shop
Provision of the collective agreement that requires employees to join the union as a condition of their employment
Global Corporation
Firm that has integrated worldwide operations through a centralized home office
Labour Relations Process
Logical sequence of 4 events
1. Workers desire collective representation
2.The union begins its organizing campaign
3. Collective negotiations lead to a contract
4. The contract is administered
Picket
Placing persons at business entrances to advertise the dispute and to discourage people from entering the premises
International Corporation
Domestic firm that uses its existing capabilities to move into overseas markets