Who Dis?
Inboxes
Process
100

This is the department that processes benefit enrollments for new employees during onboarding.

What is HR?

100

These are the individuals responsible for communicating to their teams about who to contact with questions

Who are the managers?

100

This is the inbox where all PCNs should be submitted.

What is the HR inbox? 


200

This is the HR team member who processes leave requests for staff. 

Who is Jen with HR Annie?


200

This is the inbox where completed PCN forms for merit increases, title changes, and promotions—should be submitted. 

What is the HR inbox?

200

These are the priority responsibilities of this department during the interim coverage period, including leave administration, immediate terminations or separations, and urgent escalations.

What are Human Resources priorities?

300

This is the HR team member you should contact when you need to post and hire for an open position.

Who is Carly with HR Annie?

300

This is the inbox you should contact when an employee’s paycheck is missing hours due to a mis‑punch.

What is the bookkeeping inbox?

300

This is the team and inbox responsible for managing ADP administrative items such as deductions, bilingual pay, missed punches, contributions, and payroll discrepancies.

Who is Finance at the bookkeeping inbox?

 

400

This is the person you should contact when dealing with escalated issues related to staff performance, termination, liability, or compliance.

Who is Iris with Wallace?

400

This person manages payroll if you discover an issue with your paycheck.

Who is Deizy at bookkeeping@mywallace.org?

400

This is what happens when a staff member emails HR about a payroll issue. 

What is rerouting them to Finance?

500

This is the person responsible for onboarding and welcoming new staff on their first day.

Who is Michelle? 

500

This is the inbox responsible for resolving issues related to paycheck deductions, contributions, 401(k), and other payroll discrepancies

What is the bookkeeping inbox?

500

This is inbox is monitored, coordinated, and managed by Jen at HR Annie. 

What is hr@mywallace.org? 

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