Time/Attendance
TM called in 4 hours after their start of shift, how do you code the timecard?
4hrs after shift is still considered NCNS, notate the timecard that they called however NCNS still stands
How many days does tm have to get RMI paperwork filled out?
7 days from when the TM was sent out with paperwork
What year was Chewy established
2011!!!!
We just celebrated 8 years!!!!
If tm calls out for the day, comes in on the next schedule shift and gives you a Doctors note what do you do?
Explain to the TM that we no longer accept doctors note and that UTO/Sick time needs to used to cover missed time.
TM comes to HRS desk wanting to use sick time that has not be populated into kronos, what can you do?
Explain to TM that unless the time is banked in their kronos account we cannot use it. All time must be banked prior to using it
How do you code TMs when they arrive late to work?
Min for Min, each HRS shift should be running late in's daily for their shifts. You must CLEAR exceptions as you go through them.
Who is eligible for Paternal Leave?
All regular full time employees, who have been employed 1 or longer. Both parents are eligible
During an investigation is it okay to divulge information to another party that is not involved?
NO, only HR is privy to information regarding an investigation. SR management may be involved if required
What is considered a Attendance Trend?
3 or More incidents within a 30 day running period
EX. Being late IN 3x
When reviewing the no lunch report, you notice a TM is not clocking in / out for lunch on multiple occasions, and you noticed when reviewing ccure the tm comes in the building and immediately leaves, and roughly 10 hrs later come back in and leaves again. What should you do next?
Partner with HRBP with all information to open and investigation for Time theft
If a TM calls out and states that their car broke down and wont be making it in, they state they would like to use sick time. How do you code the time sheet?
You would pull UTO as per policy sick time is only to be used for being sick
How long does a TM get for Parental Leave?
6/8 Weeks at Full Pay through Chewy
Are exempt leaders eligible for hourly team member referral bonus?
No, because the exempt leaders can be part of the hiring process
If a TM is involved in a PIT on PIT accident, are the required to take a drug test?
2 Part Answer
Depending on the amount of damage yes if the damage is over $200. If its under $200 the tm is removed from PIT until recertification
TM working down at the docks, lifts a box up and pulls muscle in back, what procedure do you follow?
3 Part Answer
1. Partner with Safety, find out if TM needs medical attention
2. If tm is requesting medical attention, reach out to Safety manger and loop in WC specialist
3. Send TM out to MBI for follow- Medical examination
If a TM fills out and early out form, and marked family emergency, personal, and sick. How do you code their timecard?
UTO will be used as the TM selected multiple reasons for leaving and was not specific as to why they actually left early.
TM brings in filled out RMI paperwork, Can the TM go straight back to work if their are listed restrictions on the paperwork?
NO, if there are restrictions listed on the RMI paperwork, advise tm that Chewy has 48hrs to review the restrictions and will reach out to them once the restrictions are reviewed and will be advised on whether or not we can accommodate
Other than medical, dental, and 401K Name 3 additional benefits that Chewy offers?
1. Hospitalization Insurance
2. Accidental Death
3. Group Accident
4.Life Insurance
5. Teleadoc
6. 24hr Nurse line
7. EAP
What are 3 things that can be considered sexual harassment?
1. Sexual Jokes
2. Physical touching or verbal abuse
3. Graphic verbal comments
4. Unwelcome or unwanted physical contact
5. Requests or demands of sexual favors in exchange favorable outcome
6. Downloading, circulation or displaying in the workplace, sexually suggestive objects or pictures
7. Communication of sexually offensive material via electronic mail or voicemail
TM comes up you and express concerns to you that they are need an extra break during the work day to check blood sugar do to be a diabetic, what process should you follow?
1. Go thru the ADA IDQ
2. Provide TM was ADA documentation to have tm get filled out
3. Review ADA documentation- with HRBP/HRM
4.Provide accommodation letter if applicable
A tm is missing hours from a previous timesheet, can you code their hours into the current pay period?
2 Part answer
1. If the hours from previous pay period were regular hours worked- Yes you can add to current pay period
2. If the hours from previous pay period were OT hours worked- No, payroll would need to process a payroll adjustment for the tm
What are the covered relations to be paid for bereavement leave?
Name all that apply
current spouse, domestic partner, child, parent, legal guardian, brother, sister, grandparent, grandchild, or mother, father, sister, brother, son or daughter-in-law
You receive an email from one from a Gary Garrett, from what appears to be his personal email asking for a TM's personal information, do you send it?
No, this maybe a phishing email. Phishing scams put an executive's name to make it look authentic. Also, the email address is not from the companies server, BIG RED FLAG!
What is our Pawsitivity period? How long is a TM in the Pawsitivity period?
90 Day long, this period is chance to for Chewy to see if tm is enjoying working for Chewy, and for us to make sure you can demonstrate that you can meet the expectations of your new position?
Your operations team calls for HR to come out to the floor to observe a TM who they feel is under the influence, What are the steps that need to be take for reasonable suspension?
5 Part Answer
1. Observe the TM
2. Talk with TM regarding suspicious behavior
3. Send TM out for drug screen
4. Fill out all proper documentation
5. Make sure you partner with Ops team/HR team