Timesheets/Expense
Recruiting and Onboarding
Leave of Absense
Employee Relations
Managing the Paper Trail
100

This is the required time window when workforce members must enter their timesheets for the week prior

What is between 12:00 pm Monday and 12:00 pm Tuesday

100

This is the process for starting a requisition

What is fill out the Workday Change form "Start New Requisition"

100

Punctual and regular attendance is an essential responsibility of each workforce member. What is the definition of an excused absence?

What is: when all of the following are met: The workforce member provides to their supervisor sufficient notice, they have notified their supervisor no later than the scheduled starting time, the request is approved in advance, they have sufficient accrued time off to cover the absence.

100

What is the goal of meeting with your direct report and going over Supervision for Success?

What is: setting clear expectations, providing support and feedback, and developing employees so they can perform effectively and grow

100

Under the Fair Labor Standards Act (FLSA), what does Acenda need to keep on file to show that the WFM was paid correctly?

What is: Timesheets.  The employer has the responsibility to ensure that they are accurate.

200

WFM must deduct what from their time?

What is: Productive Time, which is dropped on Monday before noon.  This is the reason that timesheets should be done after noon on Monday, but before noon on Tuesday.

200

How do I communicate with our Talent Acquisition Specialist that I have scheduled an interview?

What is: Put a note in "notes" on their candidate profile

200

What is the process when a WFM tells you they might need time off for a medical reason

What is: connect them with HR.  They may be eligible for an FMLA or ADA Leave of Absence.

200

What are the 3 "R"'s of responding to supervisee concerns?

What is: Reflect, Restate, Reframe

200

When filling out the Supervision for Success form, remember to use language that is consistent with our policies.  What is a good source to quote?

What is: Personnel Policies or Program Manual

300

If the 10th of the month falls on a weekend or holiday, expense reports are due by this.

What is the next business day

300

What are 3 things you need to know to fill out the "New Hire Offer" form

What is: Candidate Name, Job Title AND Requisition number, location, Comp, sign-on bonus, FT/PT/PRN, Vehicle, Cost Center, split position, Supervisor.

300

What is one qualifying reason for a Family Medical Leave of Absence (FMLA)?

What is: Birth of child, adoption or foster care, care for a spouse, child or parent with serious health condition, WFM serious health condition.

300

Where can you find the Corrective Action form?

What is: ACE

300

If we were sued for discrimination, what documents would we need to provide?

What is: Supervision for Success, Corrective Action, any and all emails and texts, Personnel Policies, Program Manuals, training records, employee files

400

This default field on an expense report must be changed so the expense posts to the correct month.

What is the expense report date

400

List 2 things needed to be cleared for onboarding.

What is: Background check (7 years), Drug test, Central Registry, TB test, CARI, Physical

400

Do WFM get paid during an ADA or FMLA Leave of Absence?

What is: No.  though they may be eligible for NJ Temporary Disability and Family Leave Insurance through the state.

400

Who needs to approve a CA before it can be presented to the WFM?

What is: Supervisor and HR

400

Who signs the Corrective Action?

What is: The supervisor and WFM

500

By what date were all December expense reports - including company credit cared expenses - required to be approved?

What is Monday, January 12th.

500

What will your new employee learn at New Hire Orientation?

Intro to Acenda, IT distribution and set up, Brand, Marketing and Communications, Acenda United, Workday set up, Quality and best practices, Intro to Cerner, Intro to Relias, Compliance, risk, Benefits, Personnel Policies.

500

Who is our Leave of Absence third party Administrator?

What is: New York Life

500

If you have a WFM who calls out sick, but has no sick time to use, what do you do?

What is: Contact HR.  If the WFM is in the process of being approved for FMLA or ADA, they have some time.  For FMLA and ADA it is 15 days to return paperwork. However, a delay will not automatically cause a denial.  If neither of those apply, the next step would be SFS and then CA for attendance policy violation. 

500

What is the process for involuntary termination?

What is: Typically, the WFM will have 2 SFS forms, a verbal CA, a written CA and a final CA in their employee file before moving forward with termination.  Involuntary termination needs to have HR approval and HR will present the final termination letter with attachments.

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