Ethics & Fair Treatment At Work
Managing Employee Discipline & Privacy
Managing Dismissals
Managing Voluntary Employee Turnover & Retention
Employee Engagement
100
The principles of conduct governing an individual or a group
What is ethics
100
An appeals process should be part of the disciplinary process: this helps insure that supervisors meet out discipline fairly and equitably.
What is the appeals process?
100
The four bases for dismissal are:
What is unsatisfactory performance, misconduct, lack of qualifications for the job, and changed requirements of the job
100
The costs of losing good employees and identifying causes.
What is Managing Voluntary Turnover?
100
Refers to being psychologically involved in, connected to, and committed to getting one's job done.
What is Engagement?
200
Singling out someone to harass and mistreat them. Only 20 percent of such cases fall under protected class harassment laws.
What is bullying
200
A system of progressive penalties is a second pillar of effective discipline. Penalties may range from oral warnings to written warnings to suspension from the job to discharge.
What is penalties?
200
When an employer sends workers home (usually not permanent) for a time for lack of work
What is a layoff?
200
Reducing, usually dramatically, the number of people employed by a firm.
What is Downsizing?
200
Many employee behaviors, including turnover and withdrawal, reflect the degree to which employees are engaged.
What is Employee Engagement importance?
300
Bullying can take many forms. The four major types of bullying are:
What is verbal, social, physical, and cyber bullying
300
Rules, penalties, and appeals process.
What is the three pillars of managing employee discipline and privacy?
300
Reducing the number of people employed by a firm is
What is downsizing?
300
Actions intended to place physical or psychological distance between employees and their work environments.
What is Job withdrawal?
300
Viewing how one's own efforts contributes to achieving the companies goals.
What are Actions that Foster Engagement?
400
The U.S. Government says that most would agree that bullying involves these three things:
What is imbalance of power, intent to cause harm, and repetition
400
the purpose of discipline is to encourage employees to behave sensibly at work.
What is the purpose of discipline?
400
The employer arranges to provide terminated employees with career planning and job search skills.
What is outplacement counseling?
400
Talent management-oriented employers put special emphasis on developing and retaining mission-critical employees.
What is Talent Management and Employee Retention
400
Say, stay, and strive
What is the three part "shorthand" engagement assessment used by Accenture?
500
You're more than likely to harm others when you view them as "outsiders." This is an example of...
What is Moral Disengagement
500
1. Issue an oral reminder. 2. Should another incident arise within 6 weeks, issue employee a formal written reminder, and place a copy in the personnel file. 3. Give a paid 1-day "decision making leave". 4. If no further incidents occur in the next year or so, the 1-day paid suspension is purged from the person's life.
What is steps to non-punitive discipline?
500
1. Plan the interview carefully 2. Get to the point 3. Describe the situation 4. Listen 5. Review the severance package 6. Identify the next step
What are the guidelines to the termination interview?
500
Tend to result in deleterious psychological and physical health outcomes for employees.
What are Layoff Effects?
500
Poor engagement, voluntary turnover, and psychological withdrawal often reflect this
What is diminished employee engagement?
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