The first step in the strategic management process involves defining the current business and mission.
What is true
a - True
b - False
100
Which type of strategy identifies how to build and strengthen a firm's long-term competitive position in the marketplace?
What is
a - functional
b - business-level
c - corporate-level
d - vertical integration
100
Members of the EEOC are appointed by the ________.
What is
a - U.S. Senate
b - U.S. Supreme Court
c - President of the United States
d - Vice-President of the United States
100
According to studies, which of the following groups experiences the most sexual harassment in the workplace?
What is
a - homosexual men
b - minority men
c - minority women
d - white women
100
Which of the following involves the five functions of planning, organizing, staffing, leading, and controlling?
What is
a - strategic management
b - adaptability screening
c - succession planning
d - management process
200
Which of the following is a course of action that answers the question, "how do we get from here to there?"
What is
a - case study
b - mission
c - strategy
d - vision
200
A company's ________ strategy identifies the portfolio of businesses that comprise the company and the ways in which these businesses relate to each other.
What is
a - functional
b - business unit
c - corporate-wide
d - competitive
200
Title VII forbids testing or screening of job applicants because testing could systematically discriminate against some protected classes.
What is
a - True
b - False
200
Which of the following would prohibit workplace discrimination based on sexual orientation?
What is
a - Employment Non-Discrimination Act
b - Federal Violence Against Women Act
c - Pregnancy Discrimination Act
d - Equal Pay Act
200
Which of the following focuses on using centralized call centers and outsourcing arrangements with vendors as a way to provide specialized support for certain HR activities?
What is
a - transactional HR groups
b - corporate HR groups
c - embedded HR units
d - HR consulting firms
300
During the strategic planning process, environmental scanning worksheets and SWOT charts are used for ________.
What is
a - providing employees with job performance information
b - gathering information about the firm's environment
c - formulating a mission and vision statement
d - assessing the implementation of the strategy
300
When mergers and acquisitions fail, it is most likely a result of ________ issues.
What is
a - structural
b - financial
c - technical
d - personnel
300
Which amendment to the U.S. Constitution states, "no person shall be deprived of life, liberty, or property, without due process of the law"?
What is
a - First
b - Fifth
c - Tenth
d - Thirteenth
300
The EEOC was initially established to investigate complaints about ________.
What is
a - job discrimination
b - unfair business practices
c - sexual harassment in public schools
d - accommodations for disabled workers
300
Which of the following describes the most significant demographic trend facing the U.S. workforce?
What is
a - decreasing number of contingent workers
b - increasing number of blue-collar workers
c - decreasing number of bilingual workers
d - increasing number of older workers
400
The sales director at WebMD is developing goals regarding sales revenue targets and the number of new medical-related content providers that the firm needs to maintain a competitive advantage. In which step of the strategic management process is the sales director most likely involved?
What is
a - performing external and internal audits
b - defining the business and its mission
c - translating a mission into strategic goals
d - evaluating strategic decisions
400
Last year, GM began a strategy to improve product quality and customer satisfaction. Recent reports show that GM's product recalls for the first half of the year are higher than for the entire previous year. GM explains that the figures support the corporate commitment to quality and satisfaction. In which step of the strategic management process is GM currently focusing?
What is
a - defining the business and its mission
b - translating the mission into strategic goals
c - formulating a strategy
d - evaluating performance
400
In which of the following court cases did the plaintiff accuse the defendant of quid pro quo sexual harassment?
What is
a - Burlington Industries v. Ellerth
b - Griggs v. Duke Power Company
c - Farragher v. City of Boca Raton
d - Meritor Savings Bank, FSB v. Vinson
400
________ exists when an employer intentionally treats an individual differently because that individual is a member of a particular race, religion, gender, or ethnic group.
What is
a - Disparate treatment
b - Disparate impact
c - Adverse impact
d - Prima facie
400
Globalization, competition, and technology have led to which of the following trends in human resource management?
What is
a - HR managers assist top management with developing and implementing strategies.
b - HR managers primarily focus on providing transactional services like recruiting and hiring.
c - Metrics used to measure employee potential have been replaced by standardized testing.
d - College recruiting has increased as a result of the growing number of retiring baby boomers.
500
Vision statements focus on the ________.
What is
a - past
b - present
c - future
d - impossible
500
A firm that expands by producing its own raw materials or acquiring a retail outlet to sell its own products is most likely using a strategy of ________.
What is
a - consolidation
b - geographic expansion
c - vertical integration
d - regional diversification
500
Which Supreme Court decision does NOT apply to cases of sexual harassment?
What is a
a - Griggs v. Duke Power Company
b - Meritor Savings v. Vinson
c - Burlington Industries v. Ellerth
d - Farragher v. City of Boca Raton
500
Under no circumstances may religion be used as a bona fide occupational qualification (BFOQ).
What is
a - True
b - False
500
Most modern employers expect HR managers to do all of the following EXCEPT ________.
What is
a - create high-performance work systems
b - participate in strategic planning activities
c - take an integrated talent management approach
d - utilize transactional relations to ensure corporate success