What is the process of hiring the right number of employees with the necessary skills at the right time?
Recruitment
What is the term for the fear of losing job security or status due to organizational change?
Self-interest
What leadership style involves leaders making decisions without employee input?
Autocratic leadership
What is organizational culture, and why is it important for a business?
Organizational culture refers to the shared values, beliefs, and norms that shape the behavior and practices within a company. It is important because it influences employee motivation, teamwork, and overall business performance.
What is the term for the systematic process of assessing and meeting an organization’s workforce needs?
Workforce planning
What HR process helps employees adjust to the company’s culture and norms?
Induction
Why employees resist change?
Self interest
Low tolerance
Misinformation
Interpretation of circumstances
What leadership style gives employees full autonomy and minimal supervision?
Laissez-faire leadership
What is the main difference between a flat and a hierarchical organizational structure?
A flat structure has fewer levels of management, leading to faster decision-making and more employee autonomy. A hierarchical structure has multiple levels of management with clear lines of authority and more formal communication.
What internal factor affects workforce planning by determining the financial ability to hire and train employees?
Finances of the organization
What is the formal procedure used to assess an employee’s performance?
Performance appraisal
What is the most common reason employees misunderstand the purpose of organizational change?
Misinformation and misunderstanding
What leadership style encourages team participation in decision-making?
Democratic leadership
What does ‘span of control’ refer to in business management?
Span of control refers to the number of subordinates that a manager directly oversees. A wide span means a manager has many direct reports, while a narrow span means fewer direct reports per manager.
What external factor refers to changes in population size and characteristics that impact workforce availability?
Demographic change
What term describes keeping employees satisfied to prevent them from leaving the company?
Retention
What do we call the situation when employees and managers have different views on whether a change is necessary?
Different assessment of the situation
What leadership style focuses on inspiring employees with a vision for change?
Situational leadership
How do delegation and centralization differ in decision-making processes?
Delegation involves transferring decision-making authority to lower levels of management, while centralization keeps decision-making power concentrated at the top levels of the organization.
How the size is an internal factor affecting HRM?
The larger the firm, the more involved it needs to be in human resource planning. Not only do larger firms need to recruit more workers, they are more involved in training, appraisals and other related human resource matters.
What HR function involves improving the skills and productivity of employees?
Training and development
What is the process of overcoming employee resistance and successfully implementing organizational change?
Change management
What leadership style is most effective in highly skilled and self-motivated teams?
Laissez-faire leadership
What is the structure that allows employees from different departments to work together?
Matrix Organizational Structure
What is the name of the strategy businesses use to anticipate their short-term and long-term staffing needs?
Human resource planning