Key HR Concepts
Resistance to Change
Leadership and Management
Organizational Culture and Structure
Workforce Planning and Influencing Factors
100

What is the process of hiring the right number of employees with the necessary skills at the right time?

Recruitment

100

What is the term for the fear of losing job security or status due to organizational change?

Self-interest

100

What leadership style involves leaders making decisions without employee input?

Autocratic leadership

100

What is organizational culture, and why is it important for a business?

Organizational culture refers to the shared values, beliefs, and norms that shape the behavior and practices within a company. It is important because it influences employee motivation, teamwork, and overall business performance.

100

What is the term for the systematic process of assessing and meeting an organization’s workforce needs?

Workforce planning

200

What HR process helps employees adjust to the company’s culture and norms?

Induction

200

Why employees resist change?

Self interest

Low tolerance

Misinformation

Interpretation of circumstances

200

What leadership style gives employees full autonomy and minimal supervision?

Laissez-faire leadership

200

What is the main difference between a flat and a hierarchical organizational structure?

A flat structure has fewer levels of management, leading to faster decision-making and more employee autonomy. A hierarchical structure has multiple levels of management with clear lines of authority and more formal communication.

200

What internal factor affects workforce planning by determining the financial ability to hire and train employees?

Finances of the organization

300

What is the formal procedure used to assess an employee’s performance?

Performance appraisal

300

What is the most common reason employees misunderstand the purpose of organizational change?

Misinformation and misunderstanding

300

What leadership style encourages team participation in decision-making?

Democratic leadership

300

What does ‘span of control’ refer to in business management?

Span of control refers to the number of subordinates that a manager directly oversees. A wide span means a manager has many direct reports, while a narrow span means fewer direct reports per manager.

300

What external factor refers to changes in population size and characteristics that impact workforce availability?

Demographic change

400

What term describes keeping employees satisfied to prevent them from leaving the company?

Retention

400

What do we call the situation when employees and managers have different views on whether a change is necessary?

Different assessment of the situation

400

What leadership style focuses on inspiring employees with a vision for change?

Situational leadership 

400

How do delegation and centralization differ in decision-making processes?

Delegation involves transferring decision-making authority to lower levels of management, while centralization keeps decision-making power concentrated at the top levels of the organization.

400

How the size is an internal factor affecting HRM?

The larger the firm, the more involved it needs to be in human resource planning. Not only do larger firms need to recruit more workers, they are more involved in training, appraisals and other related human resource matters.

500

What HR function involves improving the skills and productivity of employees?

Training and development

500

What is the process of overcoming employee resistance and successfully implementing organizational change?

Change management

500

What leadership style is most effective in highly skilled and self-motivated teams?

Laissez-faire leadership

500

What is the structure that allows employees from different departments to work together?

Matrix Organizational Structure

500

What is the name of the strategy businesses use to anticipate their short-term and long-term staffing needs?

Human resource planning

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