WFM
Benefits
NHO
Extraordinary Extras
Potpourri
100

Where can you find your schedule?

Aspect

100

How many days do you have to enroll in benefits as a new hire?

30 Days

100

How many personal hours do you get per year? Do these hours rollover into the following year?

1/1- 3/31 = 32 hours

4/1- 6/30= 24 hours

7/1- 9/30= 16 hours

10/1- 12/31=8 hours

No, personal hours do not rollover

100

How many sessions do you get with our Livewell/Employee Assistance Program (EAP) and is your family member eligible?

8 Sessions. You and your family household are eligible at no cost!

100

Where is HR located? By what Door?

By Door 5

200

What is your username and password when calling out?

PSID

200

When are your benefits effective?

The 1st of the month following your date of hire. 

200

How many paid Holidays do you get each year?

7 Paid Holidays

New Year's day 

Martin Luther King Jr. Day

Memorial Day

Independence Day

Labor day

Thanksgiving Day

Christmas Day

200

What is our physical therapy app and is it free?

Simple Therapy. Yes, it's free!

200

What is the VSA number when calling out?

844-810-7373

300

Do we have a point/tally system when reporting absences?

No

300

What percentage does Charter match for your 401K?

6%

300

Where can you find the Employee Handbook?

Panorama

300

What program is it called where you get expert, confidential, and no cost reviews on medical and mental health matters?

Teledoc Medical Experts

300

What is our employee recognition platform called and where is it located?

Spark and Panorama

400

How many days can you miss within your first 90 days of employment?

ZERO

400

How long do you have to be employed with the company to be fully vested?

3 Years

400

How many states are in Charter's service area?

41

400

What app do we provide that offers personal support to improve sleep, decrease stress, manage depression, quit tobacco and more?

MyStrength App

400

How many weeks are there of training?

13 weeks 

5 weeks in classroom 

3 weeks in PT

5 weeks in Bridge Training 

500

What is the BAT number to call the Leadership hotline?

407-215-8500

500

How many medical plans do we have? Can you name them?

3

Healthy Select- HRA- Higher

Healthy Choice- HSA- Medium

Healthy Advantage- HRA- Lower

500

Name 2 of the Keys to Success.

S  “Shout Out”

P “Powerful Performance”

E  Excellent Work

C Consistent Progress

T Terrific News

R Rave Reviews

U Ultimate Achiever

M Metrics Mastered

500

What is our benefit's contact information?

844-214-4041

500

Name all 6 HR team members. 

Angie, Chrissy, Avery, Jenna, Ellie, and Sara

M
e
n
u