WFM
Where can you find your schedule?
Aspect
How many personal hours do you get per year? Do these hours rollover into the following year?
1/1- 3/31 = 32 hours
4/1- 6/30= 24 hours
7/1- 9/30= 16 hours
10/1- 12/31=8 hours
No, personal hours do not rollover
Where is HR located? By what Door?
By Door 5
What benefit offers expert guidance to help you and your family address and resolve everyday issues. You, your dependents, and your household family members are eligible at no cost?
Livewell by Support Linc
How many days do you have to enroll in benefits as a new hire?
30 Days
What is your username and password when calling out?
PSID
How many paid Holidays do you get each year?
7 Paid Holidays
New Year's day
Martin Luther King Jr. Day
Memorial Day
Independence Day
Labor day
Thanksgiving Day
Christmas Day
What is the Leadership Hot Line Number?
407-215-8500
What is our physical therapy app and is it free?
Simple Therapy. Yes, it's free!
When are your benefits effective?
The 1st of the month following your date of hire.
Do we have a point/tally system when reporting absences?
No
Where can you find the Employee Handbook?
Panorama
What is our employee recognition platform called and where is it located?
Spark and Panorama
What program is it called where you get expert, confidential, and no cost reviews on medical and mental health matters?
Teledoc Medical Experts
What percentage does Charter match for your 401K?
6%
How many days can you miss within your first 90 days of employment?
ZERO
How many states are in Charter's service area?
41
How many weeks are there of training?
13 weeks
5 weeks in classroom
3 weeks in PT
5 weeks in Bridge Training
What benefit gets you the best surgical care, at low or no cost if you need non-emergency surgery for orthopedic, spine and cardiac procedures?
Carrum Health
How long do you have to be employed with the company to be fully vested?
3 Years
What is the National Attendance Hotline Number?
1-844-810-7373
Name 2 of the new hire Keys to Success Platform
S “Shout Out”
P “Powerful Performance”
E Excellent Work
C Consistent Progress
T Terrific News
R Rave Reviews
U Ultimate Achiever
M Metrics Mastered
Name all 7 HR team members.
Chrissy, Cristina, Avery, Jenna, Ellie, Kourtnee and Sara
What is our benefit's contact information?
844-214-4041
How many medical plans do we have? Can you name them?
3
Healthy Select- HRA- Higher
Healthy Choice- HSA- Medium
Healthy Advantage- HRA- Lower