This power is having a higher title in the hierarchy.
What is Legitimate Power?
100
This power of influence comes from looking for voluntary and public commitments from others.
What is Consistency?
100
This trigger relates to having formal control over others includes position and expertise.
What is Authority?
100
How many examples were given as the basic reasons why people like other people.
What is three.
100
This caused an increase of 4% in tips at a restaurant.
What is a mint.
200
This power comes from being liked.
What is Referent Power?
200
This power of influence comes from being the first to give so others feel the need to give back.
What is Reciprocity?
200
This triggers shows maintaining a relationship with others.
What is Liking?
200
If you like someone because you went to the same college and grew up in the same neighborhood, this is an example the S_____ T_ U_.
What is Similar To Us?
200
Business students in the example had better negotiation in less time when they started with this before starting negotiations as opposed to the group that was told "time is money"
What is Connection or getting to know?
300
This power comes from having close ties or links to important people.
What is Connection Power?
300
This power of influence stems from showing people the actions of others to help them make up their actions.
What is Consensus?
300
This triggers relates to making something less available.
What is Scarcity?
300
When we like someone because they say we do a good job and we dress nicely, this is an example of them C________ U_.
What is Complimenting Us?
300
This caused tips at a restaurant to go up to 14%.
What is two mints.
400
This power stems from being able to "punish" or "reward" other people and is different from Legitimate Power but closely related.
What is Coercive and/or Reward Power?
400
This power of influences comes from people thinking you are a "cool" person.
What is Liking?
400
This triggers relates showing small gestures to others and in return they give back.
What is Reciprocity?
400
People like people who C_______ W___ T___, which means these folks are willing to adopt the ideas and plans.
What is Cooperates With Them?
400
75% of guest in the hotel example demonstrated this behavior which also signs helped reduce as a general rule of thumb.
What is reusing towels.
500
This power stems from being able to do things "better than" anyone else.
What is Expert Power?
500
This power of influence comes from being a credible, knowledgeable expert.
What is Authority?
500
This triggers relates to contrasting you idea to less favorable ideas.
What is Contrast?
500
These are the 3 characteristics for why people ____ others - 1) Similar To Us, 2) Compliments Us, 3) Cooperates With Us.
What is Like?
500
When waiters not only provided 2 mints but also showed they were increasing what was originally given tips when up quadruple to this percentage?