Management Science
Individual Differences 1
Individual Differences 2
The Behavior - Performance Model
Motivation
100

The Scientific Process starts with this kind of research

What is description?

100

This individual difference is said to become reasonably stable at about age 7 or 8

What is personality?

100

This success factor identifies the perceived cause of success or failure outcomes

What is locus of control?

100

In the model, the initial area that shapes a person's motivation or abilities at work is this

What is individual differences?

100

The two different categories of motivation theories

What are content and process theories?

200

Argyris's "Individual and Organization," and Culbert's "Mantraps in How We Operate" are examples of of research at this stage of the scientific process

What is explanation?

200

This individual difference can change easily, based on new information or experience

What is attitude or perception?

200

This success factor identifies the degree to which one believes positive outcomes will occur

What is optimism?

200

A "clear path" in Path-Goal Theory is most closely determined by this block in the model

What is Ability and Power?

200

The two main differences between Maslow's Hierarchy and ERG theory

What are no prepotency of needs and fewer need categories?

300

The real goal of HR, OD or management work is related to this stage of the scientific process

What is control?

300

Tannenbaum & Schmidt say that best leadership approach depends on forces in the situation, forces in the leader, and forces in this

What is the forces in the subordinates?

300

Success factors relate directly to this type of motivation theory

What is process theory of motivation?

300

Job descriptions, policies, and procedures are examples of this element in the model

What is structures

300

While Herzberg's hygiene factors may not relate to employee performance, according to Cardona, they may be related to this other employee behavior.

What is turnover or continuance?

400

Identify two ways that organizations try to deal with the unsolvable issue of "us vs them"

A number of possibilities, including external enemies, team building

400

Indicate the HR task that should most closely deal with the individual difference of personality and why.

What is selection because of the stability of personality?

400

Describe the concept of "career anchor" and indicate the likely anchor for an individual who tends to work near where they live and has shown a preference for clearly defined work hours so that she is able to have work/life balance.

What is life-long motivators and lifestyle?

400

Using the model, identify two ways that a person's individual differences may be affect their ability and power

multiple answers

400

Your HR department is initiating the theme of "Enhancing Professional Practice" to motivate employees in 2018. Use either Path-Goal or Expectancy Theory to indicate two reasons why this theme might not have the desired motivational effect.

What is goal clarity, goal relevance, and lack of relation to expectancy or clear path?

500

Identify one way the unsolvable management issue "you vs your organization" may affect an individual at work using the behavior-performance model.

What is multiple answers

500

Your organization is designing an orientation program for new employees. Identify two ways to develop desired attitudes in new employees and the best way to maintain those attitudes after orientation is over ... Indicate why that will work

What is choose appropriate role models and involve new employees in doing things that relate to the desired attitudes.  Best way to maintain is to surround the new employees with others who have those attitudes.

500

Your organization has decided that its employee development work next year will focus on personality in the workplace. Discuss one way that this personality focus can be helpful and one way it would be detrimental.

What is understanding, change, and labeling?

500

Discuss how a manager can use the behavior-performance model to more effectively work with their direct reports.

What is performance preview, evaluation, and others?

500

Discuss how ERG Theory or Maslow's Hierarchy could be useful to an organization in structuring compensation and benefits.

What is content theories and individual needs?

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