Basic Skills
Reading, writing, and computation skills
What is basic skills/literacy training?
Unique partnership between employers, labor unions, schools, and government agencies
What is apprenticeship training?
Skills needed for working effectively with other people
communication, customer relations, selling, teamwork, and negotiation
JTPA
What was the largest federal skills training program between 1983-2000? Job Training and Partnership Act
Continuing education provided by the employer either on-site or at own training center
What is a corporate university?
The four fastest growing career fields
What are medical/health fields, service positions, construction, and Tech/computer fields?
Introduces trainees to computer hardware and software
What is computer training?
Keeps customers coming back
What is good service or customer service training?
WIA
Workforce Investment Act 1998-consolidated federal education and training programs into block grants to states. Replaced by WIOA in 2015.
HRD's 3 roles in continuing education
enabler, resource provider, monitor
What is a skills gap?
This difference between the skill requirements of available jobs and the skills possessed by job applicants.
Introduces employees to new technology, equipment, processes
What is technical skills/knowledge training?
General objective of sales training
Increased sales productivity
WARN
Workforce Adjustment and Retraining Notification Act - requires Organizations with 100 or more employees to give 60 days notice of facility closings or layoffs
Another location of continuing education programs
colleges and universities
List 3 current skills gaps
Cognitive (problem-solving, decision-making); Interpersonal ( teamwork, communication); Technical/computer skills
Focuses on safe working habits
What is safety training?
New/current sales techniques
consultative approach, build trust, solve customer problems
OSHA
Occupational Safety and Health Act 1970- to provide a safe working environment for employees
Role of labor unions in skills and technical training
What are joint training programs?
Literacy rate in the U.S. today
79% at Level 2+; 21% at Level 1 or below
What is quality training?
A common form of team training
What is team building?
Voluntary Protection Program (VPP)
OSHA provides free and confidential safety consulting services in exchange for exemptions from inspections
Age and grade of my youngest child
14; 9th grade