Incident Report
In which person does a staff member write in when submitting an IR?
Third
What is StarRez used for?
Resident management
How do I create an attendance sheet for my program?
Go to the attendance tab and click create attendance event.
How soon should you submit a work report?
The moment an issue is brought to your attention
What is the nature of report that Residential Experience use when submitting an IR?
Residential Life Report
What are the two types of keys stored in StarRez?
Room key and Loaner Key
Where can I find lesson plans for the residential curriculum?
Resources tab and scroll down to Residential Curriculum
Does When I work allow you to clock in from anywhere on campus? Yes or No
No. People must clock in within a certain radius of the building that they are working at.
How soon should an incident report be submitted by Residential Experience Staff?
Immediately after the incident has concluded.
What is the difference between In key status and Out Key Status?
In means the key is in the key box.
Out means the key is with the resident.
What are the two agreements that residents might have to complete throughout the academic year?
Roommate and Suitemate
If the power is out in a room, does the RA submit a work order or do we call facilities for immediate support?
Call facilities
As a staff member of the university, what are you considered? Hint: this is something you should tell residents before they disclose sensitive information.
Mandated reporter
How can you tell if a resident has an approved ESA/ Service animal?
In the occupancy graph, their account will have a paw print next to their name.
What form does an RA fill out after their program is completed?
Program assessment form
What does the two icons next to the days of the week mean?
the checklist icon is for tasks that the supervisor may require the DA or RA to do during their shift.
The chat icon is to add notes for a particular day or time range.
What is the difference between a respondent, a complainant, and a student of concern?
Respondent- the person that is being accused of doing a behavior or action.
Complainant- the person who is bringing a concern or incident to your attention.
Student of concern- A person that is not violating policy but should be followed up with.
How can you view your floor roster?
Occupancy graph and put display mode as detail.
How long does a resident have to complete their suitemate or roommate agreement?
2 weeks after they have moved in.
Which days hare consistently 24hour shifts?
Friday and Saturday