HRM Duties
What is one responsibility of an HRM clerk?
Maintaining personnel records.
What attribute helps an HRM clerk keep private information secure?
Confidentiality.
An employee has a question about leave. What should the HRM clerk do?
Provide clear information and help with the leave process.
Why is confidentiality important?
It keeps employee information private.
What does an HRM clerk do to prepare for interviews?
Organizes interview materials and schedules.
What attribute is needed to stay calm when solving problems?
Patience.
An employee is upset about their work hours. What attribute should the HRM clerk use?
Patience.
How can an HRM clerk stay calm during busy times?
By being patient and staying organized.
How does an HRM clerk help with staff welfare?
Ensures employees’ needs like benefits and wellness are met.
How can an HRM clerk show good communication?
By speaking clearly and listening to employees.
A candidate calls to confirm their interview time. What should the HRM clerk do?
Communicate clearly and confirm the details.
How can good communication help during onboarding?
It ensures the new employee understands their role.
What is an HRM clerk’s general role in the office?
Assisting with HRM-related duties.
What attribute helps an HRM clerk handle sensitive issues kindly?
Tact.
A clerk is organizing files for new employees. Which duty is this?
Maintaining personnel records.
Why is tact important for resolving conflicts?
It helps solve problems without upsetting anyone.
Name two duties of an HRM clerk.
Maintaining personnel records and preparing for interviews.
Name all four key attributes of an HRM clerk.
Confidentiality, patience, ability to communicate effectively, tact.
A manager asks for help scheduling a training session. What is the HRM clerk’s role?
Assisting with HRM-related duties.
Name one best practice for HRM clerks when preparing for interviews.