Job Performance
It is the value of the set of employee behaviours that contribute, either positively or negatively, to organizational goal accomplishment.
Job Performance
the desire on the part of an employee to remain a member of the organization.
Organizational Commitment
the things that people consciously or subconsciously want to seek or attain
Values
Organizational Citizenship behaviour that involves speaking up and offering constructive suggestions for change.
Voice
the single strongest driver of overall job satisfaction
Satisfaction with the work itself
The particular demands that cause people to experience stress
Stressor
Employee responses to task demands that are novel, unusual, or unpredictable.
Adaptive Task Performance
is defined as a desire to remain a member of an organization due to a feeling of obligation
Normative Commitment
_________ satisfaction reflects employees' feelings about their co-workers and the work itself.
Co Worker Satisfaction
_______________ refers to the degree to which the requirements of the work, in terms of knowledge, skills, and abilities, tax or exceed the capabilities of the person who is responsible for performing the work.
Work complexity
______ task performance is the degree to which individuals develop ideas or physical outcomes that are both novel and useful
Creative
States of feeling that are intense, last for a few hours, and are clearly directed at (and caused by) someone or some circumstance
Emotions
Stressful demands that are perceived as obstructing progress toward personal accomplishments or goal attainment
Hindrance Stressors
A stressor often experienced among new employees who haven't been around long enough to receive instructions from supervisors or observe and model the role behaviours of more senior colleagues.
Work Ambiguity
Employee behaviours that are directly involved in the transformation of organizational resources into the goods or services that the organization produces.
Task Performance
It is a person's links to the organization and the community, his/her sense of fit with that organization and community, and what he/she would have to sacrifice for a job change.
Embeddedness
Work-family conflict is a what kind of stressor
work hindrance stressor
Forms of Political Deviance
Gossiping & Incivility
Voluntary employee activities that may or may not be rewarded.
Citizenship Behaviour
________ suggests that people evaluate job satisfaction according to specific "facets" of the job.
Value-percept theory
It is the performance information from the supervisor and anyone else who might have firsthand knowledge about the employee's performance behaviours.
360 Degree Feedback
Riya has become famous creating new styles in women's formal wear. Her assistants copy the patterns created by her, cut cloth pieces and sew them into garments that look like her creations. The work done by Riya is a type of _____ whereas the work done by her assistants is a type of _____.
creative task performance; routine task performance
It is the purposeful destruction of physical equipment, organizational processes, or company products.
Sabotage