Foundational Practices
Regularly scheduled and structured visits with interdisciplinary teams to discuss the Journey to High Reliability, patient safety and continuous process improvement (CPI) efforts. The aim is to learn about the everyday challenges that could be contributing to patient harm.
Leader Rounding
Today, the VA Western Colorado Healthcare System, which includes the Grand Junction VA Medical Center and 4 community clinics, treats thousands of Veterans across 18 counties in which three states?
Colorado, Wyoming, and Utah
Daily and standing gatherings to discuss CPI efforts, critical patient safety issues and risks. Different from Morning Report, a Team Safety Briefing or other operational Huddles. Discussion of front line patient safety issues, arising challenges and ongoing CPI efforts are common themes during this HRO Practice.
Safety Huddles
Established in 1987, this week-long event promotes health and wellness through adaptive sports, like Alpine and Nordic skiing, rock climbing, sled hockey, and self-defense.
National Disabled Veterans Winter Sports Clinic
Group meetings where executive leaders, patient safety staff members and front line personnel support patient safety. This practice specifically promotes the reporting of Adverse Events and Close Calls, and they emphasize the commitment to Just Culture.
Patient Safety Forums
What year did VA WCHCS open?
1949
An important tool to provide a standard venue for teams to problem solve together and have clear, active and visual communications about process concerns. This tool is a display that contains snapshots of clinical and operational performance and CPI aligning with HRO goals.
Visual Management System (VMS)
The hospital was built on 40 acres that the City of Grand Junction originally planned to use to ________.
Expand the city golf course to 18 holes
Using this tool helps your organization establish consistent and fair administrative response with employees when failures occur. This tool avoids rapid punitive action by forcing leaders, managers and supervisors to ask specific questions consistent with the Just Culture construct.
Just Culture Decision Support Tool (DST)
What is the city, Grand Junction, named for?
The town is named for its strategic location at the junction of the Colorado and Gunnison rivers.