Tech & Tools
What is the name of ADP’s intelligent digital assistant that answers employee questions?
ADP Assist (A.V.A.)
What does HRBP and RM stand for?
Human Resources Business Partner and Relationship Manager
What’s one payroll task that ADP can support our clients with?
Tax and Payroll Processing, Amendments, Custom reporting
What’s the term for staying in line with government labor laws?
Compliance
True or False: ADP can help clients offer benefits like retirement plans and wellness programs.
True
What ADP analytics platform helps leaders make data-driven HR decisions?
ADP DataCloud (benchmarking data)
What’s one way Comp Services supports performance management?
Policy and project development with Talent Advisor
What feature ensures accurate pay for hourly employees?
Time and Attendance w/ Live Punches/ Reoccurring Schedules for Salaried employees
Which team within ADP helps guide clients on handling employee disputes or terminations?
HR Assist OR HRBP
What’s one way ADP supports employee onboarding for benefits?
Custom enrollment workflows
What is one self-service tool employees can use in Workforce Now?
Vacation Request, View Pay Stub, update employee info, etc
How often can clients meet with their dedicated HRBP and other service reps?
As frequently as needed (anytime)
What comp services offering give clients support for payroll processing?
Comp Pay / Emergency Payroll
What’s one reason handbooks and policies should be reviewed regularly?
Ensuring Compliance (staying safe from fines)
What benefit offering helps employees access wages before payday?
EWA (Wisely) and Marketplace Partners
Which tool in WorkForce Now helps track trends like turnover and compensation?
DataCloud Dashboard
Name one strategic initiative an HRBP might help with.
Succession planning, training/development strategies, policy updates
How does Comp Services help in case of payroll tax changes?
Real-time updates and processing support
How does ADP support "audit readiness"?
Tracks history, provides documentation, real-time alerts
What’s the number one reason companies expand their benefits offering?
Attract and retain Talent
Name 3 administrative tasks that ADP’s tech helps reduce for HR administrators
Recruitment, Onboarding, Training, Performance, Compensation Bonuses, Succession Planning, Document Storage, etc
What is one benefit of having a dedicated HR partner through ADP?
Custom guidance, reduced risk, improved employee relations
What’s one financial insight a payroll report can reveal?
Labor cost trends, overtime abuse, headcount forecasting
What’s one type of legislation ADP monitors for clients?
Employment standards, wage laws, health and safety
How can Comp Services assist with benefits administration during open enrollment?
Comms, tracking elections, real-time support