HR 101
Showing genuine care for your team's well-being and perspectives.
What is Empathy
When communicating with someone face to face, this has the biggest impact on what you say?
Body language
True or False: you should never rub a burn?
True
What does the acronymn "OSHA" stand for?
Occupational Safety and Health Administration
Can you ask an applicant if they have been arrested?
No way!
An hourly employee works unapproved overtime. You must pay the employee for the overtime but should also do this.
Counsel or discipline the employee for working unathorized OT.
What is leading through control?
Micromanagement
Where should you aim a fire extinguisher?
At the base of a fire
What do you do if an employee notifies you of a workplace injury?
Call the Safety Manager no matter what time!
If you talked to an employee but didn't do this, it didn't happen.
Document the conversation.
The process of providing regular feedback, both positive and constructive, to help employees improve their performance and acheive goals?
Progressive Performance
The process of influening people by providing purpose, direction, and motivation to accomplish the mission and improve the organization?
Leadership
____, ____, and ____ are the leading cause of workers compensation incidents.
What is trips, slips and falls?
What do you do if you witness a lock out tag out violation?
Call safety manager and remove employee from work station pending investigation
True or False: A manager can go to jail for decisions they make at work?
True. The CCLA (Corp Criminal Liability Act) states that the following actions are punishable by up to 3 years in jail and $25,000 fine. 1. Having knowledge of a serious concealed danger and failing to report that danger to the affected employees.
If you call or text an hourly employee after hours what must be done?
They must be compensated for their time.
By scheduling these regularly with your employees, you are building a relationship with them and showing them they are valued.
What are one on one meetings?
What is "Universal Precautions"
Treating all blood and other bodily fulids as if they were infectious
What impact Class must our safety boot's meet?
Class 75 standard
What do you do if you think an employee may be intoxicated?
Two supervisors need to fill out the reasonable suspicion checklist and call HR.
The ability to recognize, understand, and manage your own emotions, as well as recognize and understand the emotions of others, leading to better relationships and well-being?
Emotional Intelligence
What do the following numbers represent (communication)? 55% 38% 7%
55% of communication is done so by way of body language, 38% is transmitted through tone of voice, 7% of your actual words are accounted for.
What is the purpose of the post incident policy?
Employee's sign acknowledging disciplinary action for failing to notify the safety manager if they need medical treatment after a refusal of treatment or first aid only treatment.
What decibel level does OSHA require an employer to have a hearing conservation plan?
65, 85, 100 or 1000 decibels
85 decibels