epic
What do you do if a family is missing a ICD 10 code
Message Program SW team
After you login in for the first time, the system will automatically save your information. True or False?
true
When hit the Referrals and Services tab and you filter by nutrition, you will see “Initial Assessment” in the first column. There are columns to the right of the “Initial Assessment Column”, you will see a column titled “Referral Start Date”. What does that mean?
It means WellSense had approved the referral and sent it over to the service provider and the service provider was able to complete their outreach on that date.
Where do you add the ICD10 code on epic ?
Under dx drop down
4) You can edit a patient’s demographic information. True or False?
True
What does the name of the program owner tell us?
If the patient is BCH or PPOC
When do you complete a Nutrition or Housing assessment?
During new assessment and discharge
What should you do if a family requests assistance with housing lease renewal questions and needs help completing the required forms?
Ask to reconnect with pcp / epic message if needed
What does the ACO start date mean?
When they joined BCH ACO. It reflects the start date of our current ACO partnership with WellSense.
When should you put an end day for service ?
When they are not eligible or for or have been discharged from a program.
You are in the office when you receive a message from Social Work regarding an HRSN family who is currently working with another team member. Mom has questions about how to use her program card. What should you do?
A. Ask the family to call the team member they are currently working with.
B. Assist the family with their questions, then update and loop in your coworker afterward.
C. Do not meet with the family. Ask Social Work to have the family email Project Bread directly.
B. Assist the family with their questions, then update and loop in your coworker afterward.
Why would you add a patient’s gender information if that field was left blank?
To prevent misgendering
When should PedsQL be done .
You are in the office when Social Work pages you about a family currently enrolled in both the HRSN Housing and Nutrition programs. The family is asking for assistance with transferring to a larger housing unit. What should you do?
Let Social Work know that assistance with transferring to a larger housing unit is not a service our program covers, so you would not be able to meet with the family for that specific request. However, you would be happy to meet with the family if they have questions or need support related to their Nutrition Program or Healthy Homes referral.
What is the “Service End Date”?
It is when the patient will be reassessed to see if they can receive an additional six months of services. If they continue to be eligible, they will continue to receive services