Tickets
Main Ticketing Platform
What is RT?
IT Manager for HSA IT
Who is Jorge Fernandez?
Main Training and Compliance Platform
What is Relias?
Release year of MS-DOS 5
What is 1991?
Number of basketball hoops in courtyard
What is 1?
Minimum length of time before first contact
What is 24hrs/1 Business Day?
HSA IT Office Location within 1080 Emeline
Where is B29?
Microsoft Supported Database and Report Program
What is Microsoft Access Database?
Name of this item
What is a Cassette Player/Recorder?
Number of cubicles in HSA IT office
What is 10?
Estimated number of tickets resolved per year
What is about 6,500?
Form used to update Outlook/Teams information
What is Employee Status Update (ESU)?
Our two main EHR Systems are
What is MyAvatar/Avatar and Epic?
Name and size of this item.
What is a 5.25in Floppy Disk?
Brand of our laptops/computers
What is Lenovo/Thinkpad?
Number of ticketing categories
What is 5?
Number of staff in HSA IT
What is 13?
Main Finance Program
What is Finance Enterprise/Ez Finance?
Release year of this Compaq Laptop
What is 1989?
Average height of HSA IT Staff
What is 5' 6"?