Check-In/Check-Out & Room Changes
When completing a room change check in, you will need the All Rooms Roster and a pen to complete this step.
What is writing the residents info into their new room?
If a resident is locked out of their room in Bean, this is the charge amount selected on the Key loan charge dropdown in Starrez.
What is the 5$ Key Loan.
These are the 3 things you write on the package audit.
What are comments, your name, and the date?
These types of letter mail are recycled, not forwarded.
What are standard and non-profit mail?
This is how long a lost and found item must be in the center before it is forwarded to facilities.
What is a one week deadline?
When completing a room change, this tab in a residents profile is where you will mark whether or not they returned the correct keys. (you go here before clicking edit)
What is custom fields?
If a resident in Hamilton loses the key to their room, this is the charge you would assign in Starrez.
What is a 65$ lock change?
This is the only audit that needs the All Rooms Roster to be completed.
What is the key audit?
This type of letter mail should not have the barcodes altered when it is returned.
What is Election Mail?
This is where a Government ID is forwarded to.
What is UOPD?
This is the length of time residents have to complete a room change after they've picked up their new keys.
What is a 48 hour vacate time limit?
On a students UO ID card, there should be a 5 digit Prox ID number as well as a letter. For this Prox ID, the letter B corresponds to this code/number.
What is the code 141?
This type of audit is used at GSH and Barnhart, but not NSC.
What is the mailbox audit?
These are the 2 important details to include when writing a package hold note in teams.
What are the date to hold a package through and name of the resident?
This is what you should put in the comments section (on Starrez) when logging an item to lost and found.
What is a description of the item?
For a room change or check-in/check-out, residents moving into these halls will need to be given a new mailbox key.
What are GSH, Hamilton, Unthank, Bean, Barnhart, and Riley?
In AMAG, a resident living in Bean would have building access listed in this format.
What is "Housing-Student-Bean"?
Once you open the teams log book for the center you are at, this tab is where you will find the audits for the day.
What is the "daily tasks" tab?
This is what you might enter as the "Shelf" when returning a package.
What is "UTF"/"RTS"?
When logging an item to Lost and Found, this box needs to be unchecked to find the .Lost & Found Service centers account.
What is the "search in room and reserved only" box?
When you view bookings for a resident who's going to complete a room change, their current room will show them as "in room" and then this term is shown for their new room.
What is "held"?
This wing of Hamilton uses the key code 8A---5 for room keys.
What is Spiller?
This type of audit is only done once a week at each center.
What is the card audit?
These carriers use RTS instead of UTF when returning packages or mail.
What is every carrier except USPS?
This item is forwarded directly to the UO housing business office.
What is cash turned in as lost and found?