True or false: Different medical abbreviations are used depending on the office/hospital/facility.
True
Obstacles to effective communication, such as distractions and noise, are known as communication ____.
barriers
True or false: Only academic/school reports require conclusions.
False. All reports require a conclusion.
Which of the following is not a current healthcare technology discussed in chapter 17: AI, virtual reality, lasers, solar-powered CT scans?
Solar-powered CT scans
Is this sentence written correctly?
Students asked "will this question be on the midterm?"
No.
Correct: Students asked, "Will this question be on the midterm?"
True or false: It is not possible to use more than one word root in a medical term.
False
What is the most important part of oral communication for building patient relationships?
Active listening
True or false: Only office/administrative healthcare jobs require effective writing skills.
False
Fiber optics
What is a common cause of medical errors?
Ineffective communication
Define appendectomy.
Appendic/o = Appendix
-ectomy = Surgical removal of
Appendectomy = Surgical removal of the appendix
When is communication considered to be successful?
When the message is correctly understood/interpreted by the receiver
What is the set of rules for how any language is organized?
Grammar
What is the name of the database that stores research and references for health care professionals?
MEDLINE/PubMed
What is the most serious consequence of sending a poorly written email/message in healthcare?
Patients can lost confidence in the care quality of the message sender.
Define hepatoma.
Hepat/o = Liver
-oma = Cancer
Hepatoma = Cancer of the liver
What is the first step in planning communication with a patient?
Determine the goal of the communication
Name one reason why written communication is harder to do well compared to oral communication?
There are no nonverbal cues.
There is no opportunity for immediate feedback.
What is the organization of information that enables researchers to increase scientific progress by sharing information?
Bioinformatics
AI is most helpful for: a) teaching care procedures, b) performing surgeries more accurately, c) diagnosing and treating conditions
c) diagnosing and treating conditions
b) word root
Paraphrasing, reflecting, asking questions, and requesting examples are 4 ways of getting ___ during communication.
feedback
Which of the following is NOT a purpose of written healthcare documents: to inform, to persuade, to entertain, to request action?
To entertain
Name 1 characteristic of a computerized database.
It can be organized and sorted in multiple ways.
More than one person can access data simultaneously.
Useful reports can be created.
What technology is best for precise incisions to remove tissue or treat blood vessels? a) AI, b) Fiber optics, c) Virtual reality, d) Lasers
d) Lasers