True or false: Different medical abbreviations are used depending on the office/hospital/facility.
True
How is 10:00pm written in military time?
2200
Obstacles to effective communication, such as distractions and noise, are known as communication ____.
barriers
True or false: Only academic/school reports require conclusions.
False. All reports require a conclusion.
Which of the following is not a current healthcare technology discussed in chapter 18: AI, virtual reality, lasers, solar-powered CT scans?
Solar-powered CT scans
True or false: It is not possible to use more than one word root in a medical term.
False
How many centimeters are in one meter?
100
What is the most important part of oral communication for building patient relationships?
Active listening
True or false: Only office/administrative healthcare jobs require effective writing skills.
False
Fiber optics
Define appendectomy.
Appendic/o = Appendix
-ectomy = Surgical removal of
Appendectomy = Surgical removal of the appendix
What is it called when data is collected from a sample of the population to determine patterns?
Statistics
When is communication considered to be successful?
When the message is correctly understood/interpreted by the receiver
What is the set of rules for how any language is organized?
Grammar
What is the name of the database that stores research and references for health care professionals?
MEDLINE/PubMed
Define enteritis.
Enter/o = small intestines
-itis = inflammation
Enteritis = Inflammation of the small intestines
What is the basic metric unit for measuring weight?
A gram
What is the first step in planning communication with a patient?
Determine the goal of the communication
Name one reason why written communication is harder to do well compared to oral communication?
There are no nonverbal cues.
There is no opportunity for immediate feedback.
What is the study of how information is organized to enable health science researchers to increase scientific progress by sharing information?
Bioinformatics
Define hepatoma.
Hepat/o = Liver
-oma = Cancer
Hepatoma = Cancer of the liver
How many milliliters are in one liter?
1000
Paraphrasing, reflecting, asking questions, and requesting examples are 4 ways of getting ___ during communication.
feedback
Which of the following is NOT a purpose of written healthcare documents: to inform, to persuade, to entertain, to request action?
To entertain
Name 1 benefit of a computerized database mentioned in chapter 18.
It can be organized and sorted in multiple ways.
More than one person can access data simultaneously.
Useful reports can be created.